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This has reference to repairing done of my Maruti Zen car at Maruti Suzuki Dealer Automotive Manufacturers Pvt. Ltd., located at Nerual, Navi Mumbai, Maharashtra, India, from 22-05-2012 to 25-05-2012.
Automotive charged me for Cable Battery Ground, Parking Switch Assembly & Steering Joint Cover but did not replace them in my car as per the attached photographs 01, 02 & 03 which were taken after getting the delivery. This is very SHOCKING! Every one should be cautious when they give their car for Servicing to Maruti Dealers as in my case. Most of the people blindly trust the Maruti Dealers and make payments for the parts changes which they may not be changing as I have been cheated. I pointed out for those parts which I could see but what about the parts which could not be seen?
After this Repair the speed of the car was not increasing in linear manner when the accelerator pedal is pressed linearly. When the accelerator pedal is gradually pressed first the speed of the car increases then the speed decreases and with a jerk the speed increases. The car engine stops whenever the accelerator is pressed while moving the car from stationery. This is even after paying this Dealer for Carburetor Overhaul.
Stealing was not enough for Automotive that they even did poor repair of my car. After this repair the braking was not efficient even though Maruti Suzuki Dealer charged me for Rear Brake Drum / Shoes replacement and front Brake cleanup. The Gear Shift Controller became hard and it stuck when Gear is Changed, but it was smooth when the car was given for repair. When the clutch was released for moving the car, the car was vibrating and front tyres movement was Jerky, but it was not there when the car was given for Repair.
Every one should cross check that are the parts really changed in their car when it was given for repair to Maruti Suzuki Dealers. Even the Service / Repair can be of very poor quality as in my case!
Automotive charged me for Cable Battery Ground, Parking Switch Assembly & Steering Joint Cover but did not replace them in my car as per the attached photographs 01, 02 & 03 which were taken after getting the delivery. This is very SHOCKING! Every one should be cautious when they give their car for Servicing to Maruti Dealers as in my case. Most of the people blindly trust the Maruti Dealers and make payments for the parts changes which they may not be changing as I have been cheated. I pointed out for those parts which I could see but what about the parts which could not be seen?
After this Repair the speed of the car was not increasing in linear manner when the accelerator pedal is pressed linearly. When the accelerator pedal is gradually pressed first the speed of the car increases then the speed decreases and with a jerk the speed increases. The car engine stops whenever the accelerator is pressed while moving the car from stationery. This is even after paying this Dealer for Carburetor Overhaul.
Stealing was not enough for Automotive that they even did poor repair of my car. After this repair the braking was not efficient even though Maruti Suzuki Dealer charged me for Rear Brake Drum / Shoes replacement and front Brake cleanup. The Gear Shift Controller became hard and it stuck when Gear is Changed, but it was smooth when the car was given for repair. When the clutch was released for moving the car, the car was vibrating and front tyres movement was Jerky, but it was not there when the car was given for Repair.
Every one should cross check that are the parts really changed in their car when it was given for repair to Maruti Suzuki Dealers. Even the Service / Repair can be of very poor quality as in my case!
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