Toyota Kirloskar Motors: Facts & Figures

[Akash1886]

TKM temporarily halts production at its Plant in Bidadi, Karnataka until further Govt. notice​

Bangalore, 22nd March, 2020:

Toyota Kirloskar Motor makes decisions based on the safety and security of our employees, stakeholders and in consideration of those currently dealing with COVID-19 outbreak. Under the guidance and support of the relevant national and local authorities, TKM has been taking immediate and comprehensive actions necessary to prevent any spread and is also taking adequate internal precautions based on our own guidelines and standards of care.

Considering the recent developments on the COVID-19 outbreak in the country, TKM has taken certain additional measures. In view of the orders pronounced by the Government of Karnataka for all labour intensive industries to work at 50% of their strength on alternate days. Keeping the safety of employees as the top priority, TKM has voluntarily decided to temporarily halt production in its plant in Bidadi, Karnataka till further announcement.

Moreover, TKM has also expanded ‘Work From Home’ for all its employees in its Regional SBUs (Strategic Business Units) in Delhi, Mumbai, Kolkata & Bangalore. These steps have been initiated keeping in mind the safety & well-being of our employees. During these difficult times TKM will also work towards minimizing any inconvenience being caused to its valued customers. Further, we will continue to monitor the situation and take suitable decisions accordingly.

Regards
Akash

 

[Akash1886]

Toyota Kirloskar Motor extends support to partners, announces unique sustenance packages for its dealer network
​

Bangalore, 30th March, 2020:

In its determined endeavors to counter the repercussions brought about by COVID-19 and the nationwide lockdown that followed, Toyota Kirloskar Motor (TKM) today, announced Dealer Support Package - ‘COVID Package’ for its associates in order to support and protect their interests. This unique package will provide necessary assistance to the dealer partners to overcome the lockdown phase, ensuring their safety and wellbeing during these uncertainties.

The dealer support package called the “COVID Package” is designed after careful evaluation of individual dealerships’ customized internal processes and fixed cost thus allowing them optimum utilization of the benefits. The primary objective of the package is to ensure liquidity to well sustain the business during the lockdown thus protecting dealer partners for approximately 38 to 75 days based on individual dealer overheads by giving cash flow support that will help them sail through these perilous times.

The COVID package ranges from immediate settlement of any dealer claims to inventory interest subsidy for vehicles in dealer stock and spare parts payment deferment amongst host of other supports. Besides, TKM is working with its finance partners for a one-time reduction of inventory funding interest at this unprecedented situation.

Expressing his views on this initiative, Mr. Naveen Soni, Senior Vice President, Toyota Kirloskar Motor said, “At Toyota, we believe that our stakeholders, dealer partners and their employees are the most important assets and their safety and wellbeing is of utmost importance to us. This pandemic has financially impacted all our dealerships across India because cash inflow has become zero. While the Government has announcement several relief measures including moratoriums, we have also studied the fixed cost expenses of dealerships and have come up with a relief package called the COVID package to assist in maintaining liquidity to improve cash flow. We hope to emerge stronger from this crisis, together.”

TKM has been taking effective measures to battle the ramifications of the outbreak with the safety and security of its stakeholders as a cornerstone in its decision making. TKM wholeheartedly appreciates the measures taken by the Government and will continue to support them by implementing impactful initiatives to deal with this crisis.

Regards
Akash

 

[Akash1886]

Toyota Kirloskar Motor continues to promote employee wellbeing amidst the COVID-19 outbreak
​

Bangalore, 31st March, 2020:

In its persistent efforts to counter the ramifications caused by the COVID-19 outbreak, Toyota Kirloskar Motor (TKM) today, announced multidimensional approach to safeguard the physical and mental health of its employees. This unique initiative will provide virtual doctor consultation service to the employees and their families, ensuring they have access to healthcare during these challenging times.

In view of the overwhelming burden on the health system caused by COVID 19 and the counter measure of 21days lockdown, visiting hospitals have become near impossible. Keeping these challenges in mind, TKM in partnership with vHealth by Aetna created this platform that will not only help those who cannot or concerned about visiting hospitals at the moment, but will also support the elderly family members and patients with pre-existing health conditions to manage their health needs from home, thus potentially reducing the risk of catching the disease. This initiative will be available to close to 6000 employees and in addition to their dependent family members, thus this will also help contribute to reducing the regular load on local hospitals.

Sharing his thoughts on the partnership, Mr. Masakazu Yoshimura, Managing Director, Toyota Kirloskar Motor said, “At Toyota, we pay utmost importance to the health and safety of all our stakeholders and especially our employees. It is vital to keep our physical and mental health in check even in these unprecedented and challenging times. Our association with vHealth by Aetna is a timely step in the right direction to curb the consequences of the COVID-19 epidemic. Since the beginning, we have been taking effective and comprehensive actions to counter the outbreak, and will continue to take adequate measures for the safety of our stakeholders. We truly appreciate the measures taken by the Government and will continue to support them by implementing impactful initiatives to deal with this pandemic.”

Additionally, TKM has also augmented the existing Employee Assistance Program (EAP) called “AASARE” meaning “support”, offering personalized help from professional counselors via telephonic, video and online chat along with self-help resources on the website. The program is to help employees who are facing challenges working remotely during these difficult times. This service provides one-on-one help for employees to deal with their fear regarding health and safety, loss of control and uncertainty, loneliness due to isolation and social distancing or frustration and distress due to changed routines.

Safety is one of the high priority and TKM has adopted a holistic safety approach – “safety first culture” with employees not only in the plant but across its value chain and the community. In-line, TKM has been closely observing the evolving situation and responding appropriately in accordance with guidance issued by the Government. The company will continue to monitor the situation and take suitable countermeasures to deal with eventualities that may arise in the future.

Regards
Akash

 

[Akash1886]

Regards
Akash

 

[Akash1886]

COUNTER COVID-19: Toyota Kirloskar Motor extends support to healthcare professional and daily wage workers
​

Bangalore, 02 April 2020:

In light of the overwhelming consequences being faced by the medical staff at hospitals and daily wage earners due to the COVID-19 outbreak, Toyota Kirloskar Motor (TKM) today announced to provide Personal Protective Equipment kits to the medical staff and public health workforce in the state of Karnataka. Further, the company will also distribute daily food rations and essential kits to daily wage workers through Government of Karnataka’s local district administration in Ramanagara near Bangalore. These initiatives are in continuation of TKM’s relentless efforts to counter the epidemic, making a key contribution to the Government’s fight against the epidemic.

The nation is facing an unprecedented public health emergency with the COVID-19 pandemic affecting several parts of the country. The doctors, paramedics and other hospital staff who are at the frontlines of the fight against Covid 19 are susceptible and require Personal Protective Equipment Kits to carry out their duties effectively. In this situation, in order to support the efforts of the Government, TKM is providing Personal Protective Equipment kits to Government Health Volunteers based on the requirement of the Government. The distribution of the Hazmat Suits will be executed in a phased manner wherein 1000 sets of the suits will be provided in Phase I followed by distribution of 2000 sets in Phase II. The 21-day lockdown announced by the Government to contain the spread of the virus has also had an impact on the lives of the daily earners across the country. In such uncertain circumstances and juncture of social distress, the company will also provide 1000 essential kits and food supplies to the daily wage workers, benefitting over 5000 members in the community. Each kit consists of 20 food items and essential. TKM is in constant touch with the Karnataka Government and will continue to evaluate, adequately supplement existing initiatives as also suitably enhance the scope of its support in the fight against Covid 19. Additionally, to support the cause ICARE [TKM’s employee volunteerism platform] volunteers provided 27 boxes of food kits that supports around 30 families.

Sharing his thoughts on the initiative, Mr. Vikram Gulati, Country Head & Senior Vice President, External Affairs, Public Relations, Corporate Social Responsibility & Corporate Governance, Toyota Kirloskar Motor said, “In these challenging times, the central and state Governments have put forth exceptional efforts to counter the COVID-19 crisis. At this hour of need, TKM as a committed corporate, is joining hands with the Government of Karnataka and persistently working with them to support the healthcare employees and daily wage earners in every possible manner. We truly appreciate the measures taken by the Government and encourage everyone to adhere to the guidelines given by them. We will continue to monitor the situation and extend support wherever needed to safeguard well-bring of the society.”

TKM has undertaken preventive several measures to safeguard the physical and mental health of its employees and their families by providing them with video consultation services. Earlier this week, TKM also announced unique sustenance packages for its dealer network, providing necessary assistance to the dealer partners to overcome the lockdown phase.

TKM has been intently observing the evolving situation and responding appropriately in accordance with guidance issued by the Government. The company will keep on watching the situation and take appropriate countermeasures in order to support the Government to the required extend and deal with contingencies that may arise in the future.

Regards
Akash

 

[Akash1886]

COVID 19 Relief - Toyota Kirloskar Motor announces ‘Customer Connect’ Program ​

Bangalore, 6th April 2020

: In-line with its ‘Customer First’ philosophy, Toyota Kirloskar Motor (TKM) has announced several measures to support customers navigate the uncertainties of COVID 19. As a sign of strengthening its bond with customers, TKM today announced a host of service packages to help them through this unique situation. The new set of services being offered by TKM include extension of Vehicle Warranty (New & Toyota Vehicle Purchased from TOYOTA U-TRUST), Free Maintenance Service, Roadside Assistance, Extended Warranty & SMILES Pre-Paid maintenance package for up to two months.

Commenting on the announcement, Mr. Naveen Soni, Senior Vice President, Sales & Service, Toyota Kirloskar Motor, said, “We would like to sincerely thank all our customers for their continued support and understanding over the years. To avoid any inconvenience to customers, we are trying our best to ensure seamless communication and hassle-free processes. Our ‘Customer Connect’ program is a step to build confidence, and show our commitment to our valued customers and our dealer partners, in these times of distress. Taking this opportunity, we would also like to sincerely request all our customers to stay at home and follow the guidelines announced by the Government.”

TKM realizes how important it is to support their customers during a time of crisis and to stay connected with them and extend support wherever required. Keeping these challenges in mind, TKM has announced Free Emergency Support to customers who do not have the coverage till 15 days post the lockdown. TKM along with its Dealerships are actively addressing customer queries (over phone), ensuring they are helped and guided in an effective manner. In case of emergencies where Toyota vehicles are involved, the dealerships are fulfilling customer needs by providing doorstep facilities as Essential Services, with full cooperation from local authorities.

Additionally, TKM is offering an extension until 31st May, 2020 for the customers whose respective Programs or Products may have expired during this lockdown period. To ensure the vehicles remains in the best of the conditions, Vehicle Inspection, Car Cabin Care, Tyre, & Battery will be provided at special prices once the Dealerships are operational.

Considering the situation and the prolonged parking of the vehicle, TKM along with its Dealerships have also provided various maintenance tips to be considered during this lockdown period.

Toyota Dealerships are the face of the company and play a crucial role in engaging with the customers on a day-to-day basis. Thus, it is important to ensure they are ready to handle customer requests once the situation normalizes. Considering the timeline of lockdown, the dealerships are instructed with certain Do’s & Don’ts to be followed once the operations are back to normal.

Regards
Akash

 

[Akash1886]

Toyota Kirloskar Motor contributes to Karnataka Chief Minister’s Relief Fund COVID-19

Bangalore, April 13, 2020

: Reiterating its commitment to counter the ramifications caused by the COVID-19 outbreak, Toyota Kirloskar Motor (TKM), today, handed over contributions to the Karnataka Chief Minister’s Relief Fund COVID-19 and Karnataka State Disaster Management Authority (KSDMA) to rebuild lives affected by the pandemic and bring back life to normalcy in the state. A cheque worth ₹2,00,00,000/- ( 2 crores) was handed over to the Hon’ble Chief Minister of Karnataka, Shri B. S. Yediyurappa by Mr. Shekar Viswanathan, Vice Chairman & Whole-time Director, Toyota Kirloskar Motor, Mr. Raju B. Ketkale, Deputy Managing Director Toyota Kirloskar Motor and Mr. Deepak Kumar S Secretary of Employees Union.

Of the total sum, ₹1,3548,553, contributed by TKM, was handed over to Karnataka State Disaster Management Authority (KSDMA) while the remaining amount of ₹64,51,447, collected from employees, was handed over to Karnataka Chief Minister’s Relief Fund COVID-19.

Speaking on the gesture, Mr. Shekar Viswanathan, Vice Chairman & Whole-time Director, Toyota Kirloskar Motor said, “At this hour of crisis, Toyota stands fully committed in support of the communities in overcoming this pandemic which has caused unprecedented distress to humanity. Both Central and State Governments have taken strong decisive and proactive decisions towards containment and further prevention of the spread of Covid-19. We fully support the enormous efforts taken by them and pray that life in the country take a speedy return to normalcy.”

Furthermore, Toyota Group companies have also donated a sum of ₹ 55,00,000 to the Karnataka State Government.

Since the onset of the pandemic, TKM has been monitoring the fast-evolving situation and proactively responding appropriately in accordance with needs of the community & the Government. The company has always been at the forefront of supporting the society & with the government in addressing critical social issues. The company along with its multiple stakeholders have responded in multiple ways to deal with the on-going crisis. Recently, 3000 Hazmat suits were handed over to the Government Health Volunteers in Karnataka, 1000 essential kits to daily wage workers while benefitting over 5000 members, sanitizers & masks to police dept. This was followed by deployment of 14 buses to support the health department in the state. TKM also supported its supplier partner, Stump Schuele & Somappa Springs Pvt Ltd., to ramp up the production of “Face Shields" for healthcare workers from 275 to over 10000 units per day.

Regards
Akash

 

[Akash1886]

Toyota Kirloskar Motor supports its supplier partner to ramp up the production of “Face Shields" for healthcare workers
​

Bangalore, 14th April 2020:

In its determined endeavors to counter the implications caused by the COVID-19 outbreak, Toyota Kirloskar Motor (TKM) is also continually engaging with and supporting other stakeholders who are making efforts to fight this pandemic. As a part of this endeavor and in keeping with its continued backing to supplier development activity, TKM provided its expertise to Stumpp Schuele & Somappa Springs Pvt. Ltd. to significantly enhance the capacity to manufacture the face shields for the public health workforce and law enforcement agencies in the state of Karnataka.

Based in Bangalore, Stumpp Schuele & Somappa Springs Pvt Ltd., a major manufacturer of springs in India, has taken a proactive initiative to develop and produce face shield in order to assist the healthcare department, hospitals, diagnostic centres, and other medical facilities who are on the foreground in the fight against COVID-19 outbreak. Initially, the company was producing 275 units of face shields per day. However, with the support of Toyota Kirloskar Motor, with its expertise in Toyota Production System (TPS), the company has managed to ramp up the production and has successfully started manufacturing over 5500 units. Given the positive result, the company is now focusing on scaling up the production to much beyond 10,000 units per day, in the coming days. This step is likely to go a long way in supporting the government’s efforts in battling against this disease.

Commenting on the developments Mr. Raju B Ketkale, Deputy Managing Director, Toyota Kirloskar Motor said “Amidst the pandemic that ails the country and the repercussions of the countrywide lock down, Toyota lauds the Government for its proactive measures in fighting the virus and is prepared to support them in every possible manner. Toyota has always supported its supplier partners and when Stumpp Schuele & Somappa Springs Pvt Ltd announced their plans to develop and manufacture face shields for the public health workforce, we joined their initiative to share our best practices in Toyota Production System (TPS) and enhance their manufacturing capacity of face shields in support of their cause. I congratulate both the teams in achieving such fantastic scaling in a short time despite so many constraints. Times like these calls for all of us to come together and put our collective efforts and come out victorious."

Sharing his thoughts, Mr. Satish Machani Managing Director , Stumpp Schuele & Somappa Springs Pvt Ltd. said, “In these challenging times, the Central and State governments have set forth remarkable efforts to combat the crisis and overcome this devastation. At this juncture of nationwide distress, as a responsible corporate, this is our contribution to government efforts in battling this crisis. We are thankful to Toyota for providing us the necessary support and technical guidance in enhancing the production capacity at this hour of need. This not only helped us simplifying our processes but also provided required assistance.”

After successfully producing over 5500 units of face shields per day, Toyota will continue to support the supplier partner and assist them in enhancing the productivity by resolving issues related to workforce, layout modifications and other operations to reach a production capacity of much beyond 10,000 units per day. In-line, Toyota will continue to look for more collaborations and is open to assist any critical component manufacturers in order to strengthen the fight against COVID-19.

TKM has been intently observing the evolving situation and responding appropriately in accordance with guidance issued by the Government. The company will keep on watching the situation and take appropriate countermeasures in order to support the Government to the required extent and deal with contingencies that may arise in the future.

Regards
Akash

 

[Akash1886]

Toyota Kirloskar Motor introduces a unique & comprehensive ‘Restart Manual’ to resume business operations post lockdown
​

Bangalore, 16th April 2020:

Taking into account the complete shut-down of operations due to the COVID 19 pandemic and the possibility of restart of manufacturing post 20th April in light of Government directives, during the intervening period Toyota Kirloskar Motor (TKM) has used its years of rich knowledge, expertise and access to global best practices to devise a comprehensive ‘Restart Manual’ as a guide for industries to follow post the lockdown withdrawal. As a proactive measure, with an intent to support the manufacturing sector, TKM management had put together a team of cross functional experts to go into minutest details of various operations and create a Standard Operating Procedure (SoP) that would ensure the safest possible restart to manufacturing by securing the workers from any health hazards. This manual is in consonance with the broad Government guidelines that have been issued and will be used by TKM, its suppliers and has also been shared as a reference document with all Automotive Component Manufacturers Association of India (ACMA) members. TKM also intends to share it with wider segment of Industry through industry association platforms like CII.

TKM’s Restart Manual is an all-inclusive guide for reorganizing and safely resuming business operations to near normalcy after the lockdown is lifted. This initiative will aid the Government, stakeholders and the community at large by creating detailed reference document for the industries to safeguard and ensure the health, well-being and safety of all their employees thereby also enriching the lives of the communities. TKM has already shared the Restart Manual with not just Toyota suppliers but also with ACMA, other suppliers in the industry and is planning to share this manual with other industry players as well.

Sharing his thoughts on this one-of-a-kind initiative, Mr. Masakazu Yoshimura, Managing Director, Toyota Kirloskar Motor said, “Today, the COVID-19 pandemic has affected the health and safety of people across the globe. We are witnessing demand, supply, market and liquidity shocks, decline in real GDP growth rates, and so many setbacks. It’s our prime responsibility to ensure health and safety of employees, families and all our stakeholders. We need to safeguard business continuity and economic recovery as well by ensuring ‘Safety & health First’ approach. In this perspective, this ‘Restart Manual’ is prepared not only for our use but also for the benefit of government, industries and stakeholders. I would like to congratulate our TPS (Toyota Production System) experts who have worked hard to create this manual.

Post Covid-19, we will witness a new normal and change will be inevitable. We must adapt and remember that change is always for the better and can herald tremendous progress. We need to stop jobs that do not fit the needs, change procedures or the way we work and continue to navigate in these turbulent times. Let us work together as “One Team, One Goal” with greater speed and intensity.”

Appreciating the Restart Manual, Mr. Deepak Jain, President, Automotive Component Manufacturers Association of India (ACMA) said, “At the outset of this initiative, we would like to thank the TKM management for bringing out a very valuable and pertinent ‘Restart Manual'. Needless to say that this manual is reflective of the very humane and caring culture at Toyota. The safety measures to be adopted at each function are indeed very well described and explained through appropriate graphics. We are confident that this manual would be of immense value to all ACMA members in ensuring that we have a safe, secure and sustainable restart post the lockdown. Further, we are also very grateful to Toyota for allowing us to use this manual as a reference guide for all ACMA members.”

As a committed corporate, TKM has been studying and observing the evolving situation in the country and is determined to devise simple and practical solutions to arising problems in hopes to help the country and the industry recover from the inflictions of the COVID 19 pandemic.

Regards
Akash

 

[Akash1886]

Toyota Kirloskar Motor commissions a unique ‘Dealer Operations Restart Guideline’
A one of a kind manual to benefit both dealers and customers​

Bangalore, 24th April 2020:

As we find new ways to navigate the impact of COVID 19 on lives and businesses, Toyota Kirloskar Motor today, curated a unique ‘Dealer Operations Restart Guideline’ to educate and empower its dealer partners about the importance and adherence to good safety & hygiene practices, so as to secure all stakeholders from health hazards. Safety is one of Toyota’s key priorities and it resonates in the ways the company has been undertaking to safeguard its employees and other stakeholders. Keeping this in mind and soon after introducing a comprehensive ‘Restart Manual’ as a guide for industries to follow post the lockdown withdrawal, TKM has now introduced a detailed guideline to kick start its dealer operations.

The unique ‘Dealer Operations Restart Guideline’ aims at instilling confidence in the existing and prospective customers about the safety and hygiene initiatives introduced at Toyota dealer outlets, across the country. Given the fact that the withdrawal of the lockdown does not in any way mean the pandemic is over and adherence to good safety & hygiene practices is the only key to keeping the virus at bay, the recovery phase will require unprecedented levels of caution. In this situation, TKM’s ‘Restart Guideline’ comes in as an all-inclusive reference document highlighting the effective measures that can help in setting the foundation for sustainable growth as business operations resumes to near normalcy after the lockdown is over. TKM’s ‘Dealer Operations Restart Guideline’ suggests Toyota Dealerships about the ways in which they can deal with the current situation, simultaneously encouraging them to follow the norms of the local administration in their respective region.

Sharing his thoughts on this unique initiative, Mr. Naveen Soni, Senior Vice President, Sales and Service, Toyota Kirloskar Motor said, “There is no doubt that besides affecting the health and safety of people across the globe, the COVID-19 outbreak has brought the world economy to a standstill. In uncertain times like these, it is paramount to lead the change and strive to thrive during this period of transformation, ensuring the safety and wellbeing of our stakeholders and simultaneously safeguarding business continuity. In this backdrop, we have come up with this unique ‘Dealer Operations Restart Guideline’ benefitting not just our dealer partners and their staff but also our loyal customers.

In the current environment, it goes without saying that in addition to closely monitoring the situation, it is imperative to introduce SOPs encouraging employees to address customer needs effectively post COVID-19, which will bring inevitable changes along with it. Let us work together as One Team One Goal with greater speed and agility.”

Giving utmost importance to safety, the ‘Dealer Operations Restart Guideline’ charts out directives for TKM’s dealer network shedding light on the safety protocols for the respective facilities and staff along with recommendations for customer interface during sales and after sales services. The manual focuses on three key areas which include:

Facility and Staff: Maintaining hygiene at customer touchpoints and sanitization of the inside and outside of the dealership premises with minimized usage of air conditioners. Additionally, TKM has also taken steps to maintain social distancing at workplace, recommended usage of face masks and sanitizers, regular thermal checking and formation of a COVID Task Force to address

safety concerns and boost morale of the staff. It further educates the dealer staff to address customer queries following the new norms.

Sales: The company’s sales services will also witness a change. Employees are being directed to maintain transparency while communicating with customers and provide video or photo evidence of safety measures followed at the dealership, wherever required. There will be thermal checking and sanitization points set-up at all the entry and exit points, workstations and the premises of the dealerships. Face masks will be made available with all staff, and avoiding exchange of physical documents will be practiced as much as possible. Product demonstration will also see a change as a whole new disinfection process will be implemented before every demo, to assure customer safety. Masks and gloves will be provided during test drives and the company representative will be directed to sit in the rear seat while the customer drives, adhering to the rule of social distancing.

After sales: Certain measures have also been introduced with regard to the pick-up and delivery of vehicles, these include showcasing temperature certificate to customer during pick-up, disinfecting hands before receiving the vehicle keys. The drop-off of the vehicle will only be allowed once the seats and steering is disinfected while invoices will be shared through emails and Toyota Connect app with digital money transactions. As far the production and washing area is concerned, all staff will wear face masks and gloves during their work hours with all commonly used tool kits being disinfected frequently.

As a committed corporate, TKM has been studying and observing the evolving situation in the country and is determined to devise simple and practical solutions to arising problems in hopes to help the country and the industry recover from the inflictions of the COVID 19 pandemic.

Regards
Akash

 

[Akash1886]

Toyota Kirloskar Motor pledges support for superior healthcare services to counter COVID

Bangalore, 30 April 2020:

In an unwavering endeavor to support the authorities in their battle against COVID 19, Toyota Kirloskar Motor (TKM) has undertaken a several measures in the areas of health, safety and food in support of Karnataka Government and local administration to safeguard the health and well-being of the care givers.

TKM has pledged to support the authorities with 45 thermal scanners (20 to the Bangalore police and 25 to quarantine hospitals) to enable quicker detection and proactive support to affected individuals. In addition, the company has provided 45,000 hand sanitizers bottles, 100 bedding, consumables for 100 patients, 20 sets of equipment’s such as IV stands and BP monitors and safety gears including 12,000 examination gloves, 70,000 3 ply face masks, 7500 N95 masks to Health Department, Government of Karnataka, Bangalore police personnel and community.

In order to safeguard the citizens and to stop the virus from spreading further, TKM has also offered fumigation equipment, 10 numbers to Victoria Hospital through BMCRI and 10 numbers to the Town Municipal Corporation, Bidadi, Ramanagara District, Karnataka as per their requirements.

Commenting on these initiatives, Mr. Vikram Gulati, Country Head & Senior Vice President, External Affairs, Public Relations, Corporate Social Responsibility & Corporate Governance, Toyota Kirloskar Motor said, “In such perilous times, when the whole country is battling the repercussions of the COVID 19 pandemic, Toyota, in line with its safety and security philosophy has taken numerous measures to aid the Government and the citizens. We have been continuously monitoring the evolving situation to identify major problem areas wherein we can provide our aid and support to those individuals who are risking their lives to protect us. Our endeavor has always been to be with the people in these uncertain times and to provide relief whenever and wherever we can.

Toyota salutes and supports the police force, healthcare workers and the Government in its initiatives and pledges to be instrumental in this war against the virus. We believe that together we can and together we will be able to overcome this adversity.”

Since the onset of the pandemic, TKM has been monitoring the fast-evolving situation and proactively responding appropriately in accordance with needs of the community & the Government. TKM, along with its multiple stakeholders have responded in multiple ways to deal with the COVID-19 crisis. Recently, TKM contributed to 2 crores to Karnataka Chief Minister’s Relief Fund. 3000 Hazmat suits were handed over to the Government Health Volunteers in Karnataka, 3500 essential kits to daily wage workers while benefitting over 15000+ members, sanitizers & masks to police dept. This was followed by deployment of 14 buses to support the health department in the state. TKM also supported its supplier partner, Stump Schuele & Somappa Springs Pvt Ltd., to ramp up the production of “Face Shields" for healthcare workers from 275 to over 17000 units per day.

In its commitment to support the authorities, TKM has been and will continue to study and observe the evolving situation, determined to devise effective and efficient solutions to arising problems in hopes to aid the nation into a speedy recovery from the inflictions of the COVID 19 pandemic. The company has also aggregated the efforts of its partners and other stakeholders to ensure maximum support to the Government. TKM along with Dealer partners from across all-India network has undertaken several initiatives in the terms of safety and wellbeing of the society by distributing food rations to the needy families benefitting thousands of people. The dealer partners also supported the government by donating their share of contribution in terms funding, followed by distribution of safety gears such as masks and hand sanitizers. This ensures that the brand unifies its strength and efforts towards the common mission of alleviating the ramifications of the pandemic.

Regards
Akash

 

[Akash1886]

Quote From Mr. Naveen Soni, Senior Vice President, Sales & Services, Toyota Kirloskar Motor

“COVID crisis exacerbated the already prevalent pressures on the automobile industry but the challenges this time are multi-dimensional. The lockdown was absolutely necessary and a timely step taken by the Government to ensure the safety and well-being of people, however the unavoidable side effect of this medicine has been the severe adverse impact on the economic activity. As with many other sectors, with the closure of dealerships and manufacturing the operation of the automotive value chain has come to a grinding halt. Restart of the entire value chain cycle and its restoration will be gradual as the industry is faced with the challenges of low consumer sentiments, rebuilding of disrupted supply chains that need factors of productions to be restored that including return of workforce etc.

These are critical times and we were aware that there would be no wholesales in the month of April 2020. As we prep for a restart, we are working closely with our dealer partners to offer them the best support to re-stimulate demand in a safe and heathy atmosphere. When it comes to safety measures across the company, our supply chain and even at our dealerships, we have devised key guidelines in the form of a ‘Restart Manuals’ which can be adhered to whilst starting operations in both our factories as well as dealerships.

We are also happy to bring to your notice that there has been some movement in the market as dealers are receiving some enquiries and we will ensure that these customers are catered to as soon as we begin operations. To assist our customers who are home bound, we have made provisions to entirely digitalize the sales process wherein we have a 360-degree product views for the customer to take a virtual tour of the vehicle, select financing options and even receive a quotation online. We have also made provisions for delivering the vehicle to the customer’s doorstep upon the completion of purchase. These provisions were envisaged to ensure that our customers are not inconvenienced at any point during the virtual purchase process. As a responsible corporate, our endeavour is to follow central and state government directives and work in concurrence with national guidelines on COVID.

”

Regards
Akash

 

[Akash1886]

Quote From Mr. Naveen Soni, Senior Vice President, Sales & Services, Toyota Kirloskar Motor

“We thank the Government for the permission granted to the Industries in Rural areas to start operations. As a responsible corporate, TKM places highest priority to the safety and well-being of our employees and other stakeholders and will continue working in concurrence with the State and Central Government’s directives. TKM intends to restart operations at the earliest. With the inputs from various stake holders, including the Government agencies, we have released a detailed “Restart Manual” in this regard.

The challenge that lies ahead of us is the fact that for the auto sector to start production, it is necessary that our entire value chain starts operating. Our value chain consists not only of our suppliers but our dealers as well who are based in different parts of the country including cities that are still under severe lockdown.

However, basis the latest directive issued by the government, TKM has decided to initiate restart of some preparatory operations at the plant beginning 5th May, 2020. These preparatory operations are conducted to provide our workforce with an adequately safe environment to work in, duly prioritizing domains like spare parts supply as that is an important requirement from the markets where certain customer service activity has already started. Furthermore, we have developed certain crucial changes in guidelines for enhanced safe operations in all areas of work which would mean that the first few days will be spent on training our members on the new guidelines as well as ensuring safe materials and working environment. Hence, operations at our plant will resume in a phased manner, most importantly keeping in mind the needs of ‘social distancing’ and sanitization.”

Regards
Akash

 

[Akash1886]

Toyota Kirloskar Motor partially resumes Retail & After-Sales Operations

Bangalore, May 12, 2020:

After weeks of nationwide lockdown leading to complete shutdown of manufacturing and retail units, Toyota Kirloskar Motor announced the partial resumption of Dealer and After Sales operations. Closely adhering to the advisory issued by the Central and State Governments, the company announced the partial reopening of 171 dealership outlets, which are now functional. Close to 146 service outlets of Toyota are also operational nationally, providing its world-class services by prioritizing domains like spare parts supply in response to the market needs where service activities have already started.

Guided by the sole objective of securing health and safety of all its stakeholders and in line with protocols laid down by Government, all dealerships will practice stringent social distancing with Govt. prescribed percentage of the workforce at a given point. The company will also continue to closely review the developments in each region and will take necessary steps basis the eventualities that may arise in the future.

Sharing his thoughts, Mr. Masakazu Yoshimura, Managing Director, TKM said, “We are grateful to the Government for its cautious and well calculated decisions. While the lockdown was a necessary step to counter the virus spread and curb the consequences triggered by the pandemic, it is paramount to reignite confidence among customers, and stakeholders and boost their morale, during these difficult times. As we gradually recommence operations, we are ensuring the safety and wellbeing of all our stakeholders while simultaneously safeguarding business continuity.

Keeping in mind the directives prescribed by the Govt. as well as the resumption challenges, we have devised certain restart guidelines which will further guide our partners and the industry through the ‘new normal’, adjusting to the new norms and the changes brought along with this crisis. We look forward to working with our partners to cater to the needs of our customers, while supporting the Government in this fight against this global pandemic.”

Similarly, TKM understands that close to 75% of its suppliers have received a nod from the Government to recommence operations, while the remainder are expected to receive the necessary permission soon.

Also, following the directive issued by the Government, TKM started preparatory operations at the plant beginning 5th May, 2020. These preparatory operations are conducted to provide the workforce with an adequately safe environment to work in, duly prioritizing domains like spare parts supply. The company has also developed certain crucial changes in guidelines for enhanced safe operations in all areas of work which would mean that the first few days will be spent on training the members on these renewed guidelines as well as ensuring safe materials and working environment. The operations at the TKM plant will resume in a phased manner, most importantly keeping in mind the needs of ‘social distancing’ and sanitization.

Regards
Akash

 

[Nairrk]

Toyota Whatsapp Service Launched – Flexible EMI Option For Innova, Fortuner

Toyota Kirloskar Motor has introduced flexible finance/payment options for their cars Innova Crysta, Fortuner, Glanza, Yaris, etc. The auto manufacturer now also operates an official WhatsApp account too. With the new normal being curated around physical distancing, and the need to offer financial flexibility, Toyota is stepping it up to cater to changing needs and customer expectations.

Flexible EMI option is curated to the needs of those wanting to buy a car, and takes into consideration car maintenance. The payment plan lets customers own a Toyota vehicle or service it with flexible options. Payments can be converted into EMI of 3/6/9 months, and so on.

Payment plans come with a ‘low rate of interest’ tag. In some conditions, 100 per cent processing fee waiver is being offered. The new EMI schemes are designed for easy, flexible and convenient payment options to facilitate the best buying and servicing experience.

Read: