Thread Starter
#1
Hi Guys,
I need your help and advice. Following is the whole story for your reference:
1) I bought a new Tata altroz car in Jan 2020. There were many issues with the car since i bought it example ac not cooling etc.
2) One fine day, the dealer from whom i have bought the car called me to inform about the up-gradation of my radiator clump pipe.
3)I went there for the same and while doing so, the car overheated and warning sign showed up.
4) Thereafter, I with the mechanic team went to test drive of around 5 KMs.
5) Then they removed the warning sign by some computerized setting. I went back and parked my car in godown.
6) After 3 days, on an evening, I went for a local drive of around 10 KMs and parked my car around 7 pm in the godown.
6) After around half an hour, got an information from the neighbours that my car is burning.
7) In fraction of minutes, I reached there and the car was badly burnt.
8) Someone called fire brigade and it was there in 5 10 minutes as well.
9) I have mentioned about the car issues and the clump pipe issue in my DDR as well and now its been 2 months since the event.
10) Insurance personnel saying that company will pay as there vehicle was on fault and company is saying that insurance company will pay to you.
11) Many investigations have been done till now and there is no particular update has been given to me.
Kindly help me what to do here particularly.
I need your help and advice. Following is the whole story for your reference:
1) I bought a new Tata altroz car in Jan 2020. There were many issues with the car since i bought it example ac not cooling etc.
2) One fine day, the dealer from whom i have bought the car called me to inform about the up-gradation of my radiator clump pipe.
3)I went there for the same and while doing so, the car overheated and warning sign showed up.
4) Thereafter, I with the mechanic team went to test drive of around 5 KMs.
5) Then they removed the warning sign by some computerized setting. I went back and parked my car in godown.
6) After 3 days, on an evening, I went for a local drive of around 10 KMs and parked my car around 7 pm in the godown.
6) After around half an hour, got an information from the neighbours that my car is burning.
7) In fraction of minutes, I reached there and the car was badly burnt.
8) Someone called fire brigade and it was there in 5 10 minutes as well.
9) I have mentioned about the car issues and the clump pipe issue in my DDR as well and now its been 2 months since the event.
10) Insurance personnel saying that company will pay as there vehicle was on fault and company is saying that insurance company will pay to you.
11) Many investigations have been done till now and there is no particular update has been given to me.
Kindly help me what to do here particularly.