I completed the trip, Ahmedabad - udaipur - Jaipur - Agra - Jaipur - Udaipur - Ahmedabad trip.
Vehicle :Innova Crysta AT, self drive (My choize car). Booking was easy on their app.
Rental - ₹17,000 approx.
Refundable deposit. ₹6,000
Fuel on my side, They delivered car with half tank, I left the car with half tank. In the delivery doc they had mentioned tank 3/4 at the time of pickup , I asked them to correct it before signing.
The Zoomcar Hexa could not be booked due to payment failure problems in their app. Neither debit card nor pay tm was possible.
My choize car (Crysta AT)The car was delivered 2 hrs late
than the scheduled time. We were forced to leave the airport and wait outside in a restaurant.
It was a base model with after market 2 din IEC, no bluetooth . . The front bumpers were came loose at at few spots and there were some minor scratches & dents, the delivery driver & me made video of the car exterior and interior simultaneously to avoid future quarrel. Also, while demonstrating the features, he switched on the de fogger mode by mistake and for few minutes we were blaming the summer season for the heat inside the car!
At Agra, Taj mahal parking lot, two local folks approached me & agreed to wash /clean the car exterior. They charged Rs 150. They also called a local mechanic & fixed the loose bumper with screws @₹200.
Total Running: 1970 km.
Fuel efficiency : 12 kmpl on Eco mode.
All the family members (total six) fully satisfied with Innova Crysta AT .
The last row is usable by the average sized (5'6") two adults for such a long distance .
I must mention the AC, In Rajsthan, hot summer, inmates use to start shiver within 30 minutes of switching it on fully. The rear & middle row vents are icing on the cake, at one vent there is a facility to cool the water bottle. I didn't checked if the glove box is cooled one.
I called the delivery driver 2 hrs before the drop off time, he reached in time at the airport. We took pics of the speedo cluster & exterior and handed over the car within 10 minutes.
Overall I rate them good. Not excellent because of late delivery and the loose bumpers.