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#1
Hello Friends
i want to tell the experience i had at RE dealership. i had gone to test ride Desert Storm as i want to bookl it but they had only electra 350 for test ride upon asking them i need to test ride 500cc Classic before booking they told me one of customer's bike has come for service they can give me test ride on that bike which i politely refused then they ask me to come next. when i went there they had DS ready upon riding it I had booked a Desert Storm 500 & was promised next day delivery. when i went to get the bike delivered i thought of doing some PDI i noticed rust on engine case and on cylinder kit and on other side of engine casing they was marks like acid spilt over it. when i told them they told me "SAAAR, I IT IS ROYAL ENFIELD IT IS BOUND TO HAVE SOME RUST" and on second "SAAAR, YOU CAN GET IT BUFFED FROM OUTSIDE IT WILL SURELY MOVE". i just cancelled the booking on spot. i have a humble active and discover both of them are 10 year old they haven't rusted as new RE.i think we should now DIFFERENTIATE NOW BETWEEN POOR QUALITY CONTROL AND CHARACTER.as a 2 lakh bike i think a customer deserve some good quality product.
i want to tell the experience i had at RE dealership. i had gone to test ride Desert Storm as i want to bookl it but they had only electra 350 for test ride upon asking them i need to test ride 500cc Classic before booking they told me one of customer's bike has come for service they can give me test ride on that bike which i politely refused then they ask me to come next. when i went there they had DS ready upon riding it I had booked a Desert Storm 500 & was promised next day delivery. when i went to get the bike delivered i thought of doing some PDI i noticed rust on engine case and on cylinder kit and on other side of engine casing they was marks like acid spilt over it. when i told them they told me "SAAAR, I IT IS ROYAL ENFIELD IT IS BOUND TO HAVE SOME RUST" and on second "SAAAR, YOU CAN GET IT BUFFED FROM OUTSIDE IT WILL SURELY MOVE". i just cancelled the booking on spot. i have a humble active and discover both of them are 10 year old they haven't rusted as new RE.i think we should now DIFFERENTIATE NOW BETWEEN POOR QUALITY CONTROL AND CHARACTER.as a 2 lakh bike i think a customer deserve some good quality product.