The problem with maruti never ends
Got the car back today after 8 days , HDFC ergo took 3 days to pass the claim, stating there's something wrong with the previous insurance policy. There was none.
Checked the quality of the work , it was good.
Advisor didn't change the reverse sensor even after 8 days stating they are out of stock.
I took photos of the tyres and battery since many service centre changes them with older ones and loot people but I didn't think of the thing that actually happened. Took photos of the front windshield with the Bonet open :(
I then glanced towards the missing Dashboard camera, a viofo a119
and the broken holder.
I got so pissed so furious.
I took out everything from the car , even the camera's cable but I totally forgot that the camera too can come off by sliding. I was under the impression that it glues to the windshield forever by that 3m tape , I watched videos again of installation and was so furious at myself.
Obviously they didn't say it's their fault. They denied giving me the insurance claim pictures saying the guy is out of town. Even the cctv camera guy was off for the day.
After 3 hours I called the police and while I was talking they agreed to give me compensation via 25% discount vouchers on labor ,free alignment for 3 services, 2 dry cleaning , 2 rubbing polishes.
PCR officer called me and I told them to let it go , he asked me to talk to the advisor and he said something rudely to the officer , officer arrived and was really agitated with the advisor and asked me to come to the PS and file an FIR. I really didn't want to go since we all know what happens so I told the advisor before hand that the officer is upset with you , just say sorry.
He did and officer went.
The balls on this advisor, started murmuring with the staff that I would have called the officer's superior , I have contacts :@
After a while when I was getting the coupons I asked him what about the sensors and behold a guy came running with two parking sensors and fixed it without painting.
I just came home after this. I will contact the insurance claim guy for the photos tomorrow.