Customer Wins Harassment Case Against Ford India

[jayadev]

Ford India lost a case to a customer Mr. N Ranganathan who filed a case against the company on the grounds of harassment by the company caused due to frequent breakdown of the car and has been ordered to pay the customer a sum of Rs. 75,000.

According to Justice Mr. Barkat Ali Zaidi President of the Delhi Consumer Commission, the vehicle in question had several defects majority of them manufacturing nature and hence the dealer or the manufacturers should be held liable for any inconvenience caused to the customer. He added that it is the duty of the manufacturer or the dealer to provide the customers with a defect free product.

Mr. Ranganathan’s car has been reported to have various mechanical and manufacturing defects since the time of purchase such as jamming of the central locking system, break down of vehicle, spurious quality of glass and problems with the suspension. Owing to these problems, Mr. Ranganathan filed a claim of Rs. 4,30,000 from Ford India in addition to either the replacement of the car or the refund of the amount of the car

Customer wins harassment case against Ford India - DriveInside.com

 

[gkuppuprasath]

Its ... perfect, because now a days even single company in india is not following the quality norms ... all they are using poor plastics and etc ...

even Volkswagen vento killed one person due to fire accident..

Pune, 31 January, 2012 :DigitalEdition

Check the quality of cars manufactured in 90's

This is how all companies are fooling indians..

Thanks

"LIVE 2 DRIVE'

 

[basis]

Which car it is? It must e a Ford Figo.right?

Ford should back the whole money. not just 75K.

 

[jayadev]

even Volkswagen vento killed one person due to fire accident..

I was seriously wondering why the Volkswagen vento news is still a mystery and did not find anybody talking about it in TAI.. It was scary to read where it was revealed that doors got locked and passerby helped the poor guy inside to escape etc.

 

[Umang]

@jayadev article dont have name of faulty car. buddy do you know it??

 

[Figoian]

Ford India lost a case to a customer Mr. N Ranganathan who filed a case against the company on the grounds of harassment by the company caused due to frequent breakdown of the car and has been ordered to pay the customer a sum of Rs. 75,000.

Happy to hear that it's happening in our country.

Apparently, recalls the american movie "Flash of Genius", based on Robert Kearns and his legal battle against the Ford when they developed an intermittent windshield wiper based on ideas the inventor had patented.

 

[350Z]

This should be a lesson for not only Ford but also other manufacturers in India. Rs.75,000 would be nothing considering the numerous troubles the owners would have faced. Manufacturer should replace the car in this case.

Drive Safe,
350Z

 

[ford_fan]

not only ford people , tata also slammed for harassing customers

Tata Motor Finance slammed for harassing customer