Confirmed: Fiat Setting Up Separate Sales & Service Network


350Z

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Fiat India has now inaugurated an exclusive dealership in Faridabad.

FIAT Group Automobiles India Pvt. Ltd inaugurated its independent and an exclusive dealership at Faridabad today. DRS Motors Pvt Ltd showroom is located at 12/7 Mile Stone, Mathura Road, Sarai Khwaja, Faridabad-121003. The showroom facility comprises of 2650 sq ft of space to display 4 cars and a 7000 sq ft state of the art workshop to ensure commitment to serve the customers beyond expectations. The dealership was inaugurated by Mr. Ravi Bhatia, Vice President, Fiat Group Automobiles India Pvt. Ltd.

Speaking on this occasion, Mr. Ravi Bhatia said: “FIAT India views Faridabad as a very strategic market and the inauguration of an exclusive dealership is in accordance with our strategy to capitalise on this potential. We are confident that our association with DRS Motors Pvt Ltd will play a crucial role in identifying the customer base and enhancing customer experience in Faridabad. With DRS Motors Pvt Ltd, we are associated with a partner who has over 20 years of experience and market knowledge of the automobile trade”

FIAT India is aggressively focussing on increasing its footprint in India and this launch is in continuation of its rapid expansion strategy. FIAT India has launched 80 exclusive dealerships and is aiming at inaugurating 100 by the end of this year. In a series of moves made by FIAT India to offer excellent brand experience to both existing and potential customers it is opening an exclusive showroom and a workshop at Faridabad with DRS Motors Pvt Ltd that are well known for their commitment to service. DRS Motors Pvt Ltd has extensive experience in the automobile retail trade and has successfully managed dealerships for various auto giants.

Mr. S. Mohanty, Director, DRS Motors Pvt Ltd said, “FIAT cars are prominent all over India for their aesthetic design and their engineering superiority. We are extremely proud to become exclusive dealers of FIAT Group Automobiles India Pvt. Ltd in Guwahati and with an experienced management team and well trained technicians we are confident of replicating world class dealership and after-sales experience to the car buyers here”

FGAIPL is striving towards delivering world class sales and after sales experience along with developing strong consumer connect. With close to 20 years of experience in automobile trade, DRS Motors Pvt Ltd was a natural choice, said Mr. Ravi Bhatia. The dealership exclusively caters to FIAT India and will retail its two existent models: Linea and Punto along with a series of new launches slated to hit the Indian shores in the coming years. The launch of this dealership is the latest episode in FIAT India’s commitment to expanding its network in the country. The developments of digital activities are also running in parallel with the on ground developments at FIAT India with the fan base of the official facebook page crossing the milestone of 2 lakh members.
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Drive Safe,
350Z
 
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New Fiat Centers but Pathetic Service Levels..I am Saved

Whats the point if they do this to someone with 2 confirmed deals and carrying cash to pick the car :

http://www.theautomotiveindia.com/f...very-experience-car-cancelled.html#post343628

Lets assume, I would have accepted the car, but trust me I am feeling good I declined. What followed my cancellation is more pathetic..No one is bothered to reply and offer refund.

Earlier they asked for 5K and guess what no one is responding even to emails for money. Even FIAT Contact points are mute and all they offer is Will revert as reply.

Been 10 days. What customer service. I liked the car but this is outright crazy man..
 
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350Z

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Fiat has inaugurated another exclusive dealership in Delhi named Tuli Fiat. It is located at B 72 / 4, Wazirpur Industrial Area, New Delhi – 110052
At the inauguration Mr. Nagesh Basavanhalli, said, “FIAT India views Delhi as a very strategic market and the inauguration of an exclusive dealership is in accordance with our strategy to capitalise on this potential. We are confident that our association with Tuli FIAT will play a crucial role in identifying the customer base and enhancing customer experience in Delhi.” The 3200 sq.ft demographics within the showroom allows upto 6 cars to be parked at a time. Moreover, 19300 sq ft has been specifically allocated for after*sales service activity.

The event was also used as a platform to flag off a drive, that is an attempt to make a mark in the Guinness Book of World Record. The drive is stated to cover 28 states and Union territories, touching all 4 corners within the country to make a complete Golden Quadrilateral. This is a prestigious attempt made across the country and the Italian car*maker FIAT had extended its hand in supporting the cause by providing fuel and service to the vehicle.

Speaking more about the unveiling occasion, Mr. Arvinder Singh Tuli, Director, Tuli FIAT said, “FIAT cars are prominent all over India for their aesthetic design and their engineering superiority. We are extremely proud to become exclusive dealers of FIAT Chrysler Group Automobiles India Pvt. Ltd in Delhi and with an experienced management team and well trained technicians we are confident of replicating world class dealership and after*sales experience to the car buyers here.”
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350Z
 

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