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#1
I was in kerela & had a recent experience with few commercial vehicle dealers. i was looking to purchase two buses & one mini bus. Choice for the buses were between tata & ashok leyland. choice for the mini bus was between force traveller & tata winger.
first, i went to the force motors showroom to check the traveller. one vehicle was on display, the showroom was spartan with AC not that effective. anyways, i checked the vehicle & the salesperson left us alone & was least interested to show us the features or give details. we checked the vehicle ourselves & then met the sales manager who gave us the brochures & price list. he also answered some queries we had. overall, experience was average.
next we went to the tata showroom to check the winger & tata buses. the salesman there was good but the showroom had just 4 seats & no AC! one winger was on display, the salesman explained us all the features & was very courteous. we could peacefully check the car with AC on & later he even explained all RTO regulations.
the same guy came with us to their godown a few kms away to show us the buses. first he showed us the tata starbus which he claimed initially was a 40 seater, but the bus turned out to be a 32 seater. not his fault as he was not the in-charge of buses! the person who handles sales of buses was on leave. we had made up our mind that we wont buy these body-ready buses & would buy the chassis & then build a customised body ourselves. so we asked him to show a few chassis but he was not aware which is a bus chassis & which is a truck chassis. moreover, he was keen to sell the starbus & was consistently persuading us to buy the starbus which i found irritating. next when he was sure we would buy only the chassis, he was repeatedly asking when we would buy them, that again was irritating & sounded desperate. overall, not-so-good experience.
later, i took some reviews & found that ashok lelyland chassis are superior to tata chassis. so i visited the AL godown to have a look at the chassis. the staff there told me that their sales office is somewhere else & i''ll have to go there. but they were kind enough to show me the chassis & explain every feature in detail. not only that, the guy there explained in detail all optional fitments, all RTO regulation, even gave me opinons on good coach builders which i appreciated. they gave me the address & i went to their sales office. even there, the sales manager was extremely courteous & went out of their way to help me in everything & explain everything in detail. overall, i was very satisfied.
so, the outcome is that we are buying two AL chassis with optional radial tyres & air suspension. for the minibus, we are buying the force traveller as the seating capacity for winger is not more than 14 seats & traveller is available with 17 seats. moreover, traveller is a tried & tested product down in kerela.
first, i went to the force motors showroom to check the traveller. one vehicle was on display, the showroom was spartan with AC not that effective. anyways, i checked the vehicle & the salesperson left us alone & was least interested to show us the features or give details. we checked the vehicle ourselves & then met the sales manager who gave us the brochures & price list. he also answered some queries we had. overall, experience was average.
next we went to the tata showroom to check the winger & tata buses. the salesman there was good but the showroom had just 4 seats & no AC! one winger was on display, the salesman explained us all the features & was very courteous. we could peacefully check the car with AC on & later he even explained all RTO regulations.
the same guy came with us to their godown a few kms away to show us the buses. first he showed us the tata starbus which he claimed initially was a 40 seater, but the bus turned out to be a 32 seater. not his fault as he was not the in-charge of buses! the person who handles sales of buses was on leave. we had made up our mind that we wont buy these body-ready buses & would buy the chassis & then build a customised body ourselves. so we asked him to show a few chassis but he was not aware which is a bus chassis & which is a truck chassis. moreover, he was keen to sell the starbus & was consistently persuading us to buy the starbus which i found irritating. next when he was sure we would buy only the chassis, he was repeatedly asking when we would buy them, that again was irritating & sounded desperate. overall, not-so-good experience.
later, i took some reviews & found that ashok lelyland chassis are superior to tata chassis. so i visited the AL godown to have a look at the chassis. the staff there told me that their sales office is somewhere else & i''ll have to go there. but they were kind enough to show me the chassis & explain every feature in detail. not only that, the guy there explained in detail all optional fitments, all RTO regulation, even gave me opinons on good coach builders which i appreciated. they gave me the address & i went to their sales office. even there, the sales manager was extremely courteous & went out of their way to help me in everything & explain everything in detail. overall, i was very satisfied.
so, the outcome is that we are buying two AL chassis with optional radial tyres & air suspension. for the minibus, we are buying the force traveller as the seating capacity for winger is not more than 14 seats & traveller is available with 17 seats. moreover, traveller is a tried & tested product down in kerela.
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