Ashok Leyland Introduces Driver Support Initiatives Owing To Covid-19 Lockdown

[Akash1886]

Ashok Leyland’s initiatives to support truckers and truck drivers, during the lockdown owing to Covid-19 pandemic.​

The world is facing a crisis like no other. While many will survive this pandemic, the situation for many is dire and it is our collective duty to do whatever possible to extend a helping hand. Especially for those who are either still working for the larger good or are stuck, somewhere far from home, like hundreds of our truck drivers. Ashok Leyland recognizes this need and has put its existing capabilities to full use to reach out to these heroes, who are doing this for all of us who are at home.

Breakdown assistance

through ServiceMandi App:

· To help keep the wheels moving, ensuring supply of essential items, Ashok Leyland is putting its digital roadside assistance tool, ServiceMandi, to full use. It is providing breakdown assistance to the trucks transporting essentials, making sure no truck is stranded owing to breakdown

· Breakdown assistance for more than 120 vehicles carrying essential items were attended by ServiceMandi workshops. This includes all brands of commercial vehicles. Despite restrictions, permissions were obtained from concerned local authorities to reach and restore the vehicles

· The breakdown assistance helpline number is 1800-208-8800

​

Roadside assistance

through en-Dhan card, in tie-up with HPCL:

· Amplifying the utility of en-Dhan card, Ashok Leyland is providing roadside assistance through a task force of field executives of Ashok Leyland. They are contacting the stranded drivers across the country through WhatsApp and phone to provide assistance for:

o Basic grocery kit consisting of rice / Atta, dal, and other basic necessities to cook food, mask, hand sanitizers, and soap

o Safe parking space for trucks and shipment by offering access to HPCL bunks

o Availability of cash - money is getting transferred quickly to the local HPCL bunk owner’s account, who in-turn withdraws the same and hands it over to the drivers

· Here to Care’, roadside assitance helpline number is 1800-266-3340

· Over 2000 drivers across the country have been supported through these initiatives.

Regards
Akash