First off, thanks for the prompt and helpful responses.
Hi Vibhor this problem\error is because of the incorrect\incompatible drivers installed, try updating your drivers, if not last option is to format the C:(windows) and reinstall win 7. One more thing, don't install the drivers provided with the system after installing win 7, it should automatically take the drivers, only some devices drivers to be installed like the display and audio drivers (it happens rarely). If any further problems PM me I ll help u out..
Thanks, Varun. I just recently installed some important Windows updates.
I had these kind of issues after installing Google chrome. moment i close down chrome- the blue screen.!!!
I googled and found it was common thing, but after a couple of updates it is now fine again. Driver conflict can also be a reason. get all your drivers updated.
How do you close the chrome? None of the keys / command works whenever this screen appears.
If that comes again,disconnect all the hardware and reconnect them,and then restore the system using system restore,problemo solved,i had this experience when a Trojan attacked my system when using Google chrome
Tried this earlier, but not solved. I am using up-to-date McAfee. Hopefully there shouldn’t be a virus?
The BLUE screen is the memory error dump from the operating system. It usually shows up when encountering fatal errors. So, mouse can be left out of the question as it is loaded/initialised much later at startup.
You might be correct, but I still maintain my stand about the mouse because this screen appears during start up (or a little after that) normally only if the mouse is connected.
Thanks for that.
Is your laptop heating a lot? And make sure you keep your laptop on wooden surface and not on bed, if you are keeping it on bed. Such errors creep in when laptop gets heated, due to lack of heat dissipiating from it.
Yes, it does throws out the reasonable amount of heat. But mostly it is not used on bed.
Just visit HCL if your laptop is in warranty. As giving it to outsiders may damage and later company may deny it saying it's tampered.
Now the error is not showing up since sometime, and my laptop’s warranty expires this week. There’s an option for extended warranty after that, though.
Execute "sigverif.exe" to get list of signed drivers. In case if any unsigned drivers are listed then that can be a suspect for the crash. Also would suggest that you don't install drivers shipped with device, let Windows 7 determine them automatically. Also check Vendors website of latest version is available
Thanks, just did that. All the drivers are signed except for one: "entech.sys".
Drive Safe,
350Z