Re: A travelogue turned out into a nightmare
Day : 2
12th January 2014, being on a Sunday, couldn’t do any mechanical activity with the car as Bosch Service is closed. Morning after breakfast went round the resort, taking some pictures and spent sometime in the pool. It’s a well maintained resort by the river side with a good and relaxed ambience. Suresh had a function at his house, SR said he would come to the resort after lunch with his family, and asked us to be ready by 2 pm to go to Bekal Fort and beach.
After the lunch we too were ready by 2 pm. He came with his family and we all started at 2.30 pm in his Bolero. We paid a visit to Anandashram, and next went to Bekal Fort. The fort is maintained so well. We spent about two hours there and next went to the beach. It was a really a pleasant evening. Then we all came back to the resort and had the dinner together, and they left around 10 pm. Next day morning by 10 am I had to reach Bosch Service, so thought of getting up early and start by 8 am.
Day : 3
13th January 2014, we checked out and started at 8 am. After 2 kms, the car stopped completely. I took to the side, checked all fuses, relays and found everything in order, later found that the fuel supply is not reaching the pump. Bosch service is another 70 kms away and got confused how to take the vehicle there. I called up SR and he in turn arranged a flat bed truck to take the car to the workshop. After sending the car in the truck, we followed in his Vento. We reached Bosch Service, and immediately they checked the OBD, found some problem in timing issues. The plan was to return to Bangalore on the same day after rectifying the problems.
As per Skoda, timing belt set has to be replaced every 60000 kms. The first replacement I had done at 50000 kms and the second at 98500 kms at Skoda ASC a few months back. Now the ODO is showing 107500 kms.
They opened up the timing case, and got a shock to see the tensioner and the belt were broken. We had to see what the further damage to the engine is. They opened up one by one and finally the engine head. Oh hell! The valves were broken, one piston got damaged and to the worst, the engine head too got damaged.
I called up Skoda service and they asked me to bring the vehicle there which is 250 kms away and when I inquired it would cost more than Rs 25000/- for transportation. Just for 70 kms the truck fellow charged Rs 6000/-. They said they would try their best to repair the vehicle at their cost, because it is clear case of manufacturing defect that caused the tensioner to break within 9000 kms. But they were not assuring that the issue would be resolved, else I may lose even the transporting charges. So, I decided to get the work done at Bosch service itself. Since I maintain a good relationship with Skoda ASC, they promised all possible help beyond their limits. I was totally relaxed with their attitude.
The day went on like that. SR took us to Kannur and dropped us at a hotel which is nearly 10 kms away from the workshop. There is a hotel 500 mts away from the workshop but room wasn't available.
to be continued