why this decision ji? Tata is the only manufacturer in the mass market segment who seems to bring exciting cars. You shouldn't judge their current cars based on your old Nanos experience.
It is not NANO experience, it is overall TATA experience which makes me feel that they need an overhaul. No matter how exciting a car is, how well the design is, no matter how good their current gen cars are - the core thing that keeps us happy after spending lakhs of rupees is "After Sales Service". TASS is a long way from being customer friendly. Every visit to TASS leaves me a with refreshing dose of disappointment.
Sorry to say but your language seems too harsh. On a public forum where we discuss about cars based on their performance et all, you are judging the car by the tata logo which is not the same as it used to be. We have been lately criticising people who seem to do such things. Please avoid using such language in the future.
I have had first hand bad experience @ 3 TASS across bangalore with my nano.
I have accompanied my friend's for their Indica services @ concorde, I wish I had never gone.
I have heard the plight of a reputed member of this forum, who bought a brand new Safari 2months back, on how hard it was for him to get a simple plastic part replacement which TASS broke in the first place (at the time of delivery). It took a lengthy chain of emails &2 weeks of regular visits to sort it out.
Now give me one reason to believe that this great logo has changed. They have to make huge changes @ dealership level, getting Messi on poster is of no user, if you cant cater well to your customers.
Whether you own a Nano/Safari or the latest Tsunami that rolled out of Tata factory. Your joy ride might end with the end of warranty. For some it began right at delivery.
They did mediocre job on both cars, hence response is pretty much less. After all the performance & performance talks, you do have to visit the service center - THIS IS WHERE ALL THE BRAND IMAGE is expected to deliver.
I dont think TATA has a...........t stands right now with Bolt/Zest.
The below thing is reality -
Hope TATA guys dont mess up again with first lot of Tiago buyers.
Celerio was launched recently - how many actual threads exist on any forum to discuss issues of its first batch?
WagonR AT was launched 2months back -
i10 grand & I20 elite was launched - have u heard of people complaining on first batch?
Etios with all its cost cutting - how many actual issues with first batch?
Indica 1st gen - we all know how it went & how many people swore not to return.
Tata Nano 1st gen - Ac condenser, engine mount, Thermostat - repeated failures.
Tata zest 1st gen - this time they could not even design the wheel liner properly, so all slush & mud seeping inside engine bay.
Tata's 1st lot is a gamble, either lucky & got gifted a lemon.
I am sorry mods, for typing way OT here. But people should not call my language harsh, because I spoke my opinion based on facts! I dont wear a goggle that says - I love TATA no matter what! I see things as they are.
I am not a brand lover & I am not inclined towards any brand*