Re: TATA Safari EX (Pearl White) - Coming Home Soon!
congrats shynish on your decision ( insane or not ) to buy a safari. its a car in my heart too, but the cost factor is beyond my bugget now so i made a similar may be insaane decision to buy a bolero 4x4 and booked it few days back.
Bolero is one of the toughest UVs available man! I love that, but it just that Safari won the race in my heart
![[;)]](https://www.theautomotiveindia.com/forums/images/smilies/Wink.gif "Wink [;)]")
And if you had been in Pune, I would have given you Safari in max to max 48 Hrs flat. If you still want one, do let me know but you will need NOC from your local dealer for this.
![[anger]](https://www.theautomotiveindia.com/forums/images/smilies/Anger.gif "Anger [anger]")
OMG! I missed it, I am in Bangalore unfortunately and the car is booked in Calicut, Kerala
Welcome to the family, Shynish
![[:)]](https://www.theautomotiveindia.com/forums/images/smilies/Smile.gif "Smile [:)]")
Somehow, TATA dealers have this trait in common. Delaying the delivery by one or the other reason. I wont be surprised that after few days, you'll get a call from the dealer that pearl white is not available, but some other colour is available. And 99.9% fact will be that the available color vehicle is lying for months at their stockyard.
if you can make a scene and tell you are cancelling your booking
Buddy the car had came and yes,it is even delivered too.
Now you don't do anything and wait for your car to come,go to the dealership tomorrow and just talk to the SE that how he dare not to receive your phone call?
Dunno why,but I am really feeling angry.If you are comfortable then don't wait to give him some very tight scolding and in fact pick up this call-not-receiving issue with the higher officials of the dealership,that also in very hard words.
I called TATA Customer care last to last SAT and had registered a complaint with them. They said with in 48 Hrs I will receive call back. I am still expecting the same. In the mean time, I spoke to TATA territory Manager for Calicut - Kerala. According to him, this is a mistake from the dealer. They had placed the initial order on 29th Jun for LX version instead of EX version. And then placed a new order on July 13th for EX version. Both are done in my wifes name as the booking is in her name. He promised to update further details at the earliest. This is an issue, which as customer I can understand accept. However, dealer simply tried to fool me by blaming TATA dispatch team. I didn't believe them, as I myself is a TATA employee :-) And please note, I got the update from TATA person, not from the dealership. I tried calling the executive (Mr, Sinto) and the product manager (Mr. Rauf) for Marina Motors, Calicut several time on last Monday. Neither they picked my call nor they showed the courtesy to return the call. I hope their mobiles are company paid and are supposed to attend the customers.
Spoke to TATA territory manager Mr. Rakesh on 19-Jul-2012. According to him, a new Safari is being dispatched from Pune and will take 15 days to reach Calicut. Approximately I can take the delivery on 30/31st of July. I told him I want to cancel the booking due to pathetic, ridiculous and unacceptable treatment from the dealership. At the same time, I would like to get my Safari from a different dealership. I hate the dealership M/s Marian Motors, Calicut and not the Safari. Subsequently he proposed a mutually beneficial deal, on which we are still working. Also he made the Marian motors executive call me...all to say "Rakesh sir told that you can take the delivery on 31st"!
