Thread Starter
#61
I got the second free servicing of my Nexon done a few days back. My car had done only 3900 Kms, and had been under my ownership for 6 months, when it went for this service. I communicated the following list of issues to the supervisor while handing over the car.
The creaking sound while turning the steering was due to the tyres turning on the floor or the ground. This was seen by lifting the car up and then turning the steering and no sound was heard that time. I was convinced and OK with the reasoning.
The fourth item regarding car starting to move with a shudder was also demonstrated. The supervisor said he would first observe this in other AMT cars and let me know.
Supervisor heard the chattering sound from the driver side window glass and told me that this would be fixed. He also told me that for the GPS navigation display issue the software will be updated and a person from Harman had been called to do the same. He told me however that there is no ECU update available for the AMT Nexon. Regarding the coin fallen inside the central console he said that it would not cause any problem, so nothing needs to be done about it.
Upon reaching the service centre I confirmed with them if they had tested after fixing issues and the answer was yes. The infotainment software was updated to version October 2018 and now has apple play. The camera display seems to have improved but only slightly. The window glass chattering issue was fixed, but the "shuddering at start" issue was not attended to. The supervisor told me that no other AMT car came for servicing that day so he could not observe the issue in another car, but he told me that he would get back to me in a few days regarding that.
The engine oil was not changed, as it is done only at 15000 km or after one year.
- Vibration in brake pedal when braking at high speed
- Metallic sound when brakes applied suddenly at high speed
- Creaking sound when steering wheel is turned
- Car starts with a shudder when beginning to move
- Chattering sound from driver side window when glass partially open
- Update of infotainment system software and ECU update to latest versions
- GPS navigation display fluctuating
- Coin fallen inside central console behind tambourine door
The creaking sound while turning the steering was due to the tyres turning on the floor or the ground. This was seen by lifting the car up and then turning the steering and no sound was heard that time. I was convinced and OK with the reasoning.
The fourth item regarding car starting to move with a shudder was also demonstrated. The supervisor said he would first observe this in other AMT cars and let me know.
Supervisor heard the chattering sound from the driver side window glass and told me that this would be fixed. He also told me that for the GPS navigation display issue the software will be updated and a person from Harman had been called to do the same. He told me however that there is no ECU update available for the AMT Nexon. Regarding the coin fallen inside the central console he said that it would not cause any problem, so nothing needs to be done about it.
Upon reaching the service centre I confirmed with them if they had tested after fixing issues and the answer was yes. The infotainment software was updated to version October 2018 and now has apple play. The camera display seems to have improved but only slightly. The window glass chattering issue was fixed, but the "shuddering at start" issue was not attended to. The supervisor told me that no other AMT car came for servicing that day so he could not observe the issue in another car, but he told me that he would get back to me in a few days regarding that.
The engine oil was not changed, as it is done only at 15000 km or after one year.