Skoda Auto India: Facts & Figures Thread


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Akash1886

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ŠKODA AUTO India registers 30 % growth in 2017

> ŠKODA Auto India sold 17,438 cars in 2017 (+30 % growth over 2016)

> ŠKODA RAPID remains the bestseller, ŠKODA KODIAQ and OCTAVIA provides strong growth impetus

> The OCTAVIA RS contributes significantly to the overall brand appeal

> ŠKODA AUTO India will continue to push ahead with its model offensive campaign in 2018

> New CICD along with customer initiatives add to overall growth of the brand

> ŠKODA’s 4 year service care program focuses on enhancing the ownership experience towards the brand

Mumbai, January, 3rd, 2018: ŠKODA AUTO India continues to record strong performance in India. Selling 17,438 cars in 2017, the company achieved 30% more sales than the previous year (2016).The NEW OCTAVIA, NEW RAPID and NEW KODIAQ have received overwhelming response from customers and media; have contributed significantly to the overall growth of the brand. The brand promises further growth impetus from the new models in 2018. In addition, the rebranding and introduction of the NEW CICD across all retail outlets along with new customer focused initiatives have contributed to the overall growth of the brand. Additionally, the 4 year service care program offers 4 year warranty, 4 year (24 x 7) Road Side Assistance (RSA) and a 4 year (optional) service package; has made a significant contribution towards increasing customer satisfaction and the ownership experience towards the brand.

Commenting on the strong business performance, Mr. Ashutosh Dixit, Director - Marketing, Sales and Services, ŠKODA AUTO India said, “We have concluded the year well and are very happy with our performance in 2017. This 30% growth underscores the fact that we are optimally positioned with our current model range in India; the improved business performance reflects a well devised strategy that is in moving in the right direction for us. With the ŠKODA KODIAQ, we successfully launched a true game changer in October last year. The large SUV already represents an important pillar of ŠKODA’s development in India. We are very optimistic with our SUV strategy for India. ŠKODA AUTO India will continue to push ahead with its model offensive campaign in 2018."

ŠKODA AUTO India witnessed strong sales momentum on the back of four model launches – NEW KODIAQ, NEW OCTAVIA, OCTAVIA RS and the RAPID EDITION X. As a part of the new campaign, ŠKODA Auto India has revamped its entire network including sales and service outlets. This modernized appearance is based on the new ŠKODA corporate design & identity. Additionally, ŠKODA AUTO India has also launched the ‘MYŠKODA’ mobile application which will provide customers with comprehensive information, data and facts about their ŠKODA cars. The application has been designed to allow ŠKODA owners access to their previous service records, predict next Service, call for Roadside Assistance, locate the nearest ŠKODA dealership etc. amongst many other features.

ŠKODA AUTO India also offers a 4 year service care program which consist of a 4 year warranty program and a 4 year (24 x 7) Road Side Assistance which is standard on all SKODA products. Additionally, customers now have an option to purchase a 4 year service package at a nominal price which ensures a hassle-free ownership experience.
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Akash
 
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ŠKODA AUTO India to increase prices from 1st March 2018

The price increase will be effective across the entire model range

Multiple step price increasein line with custom duty revisions post the Union Budget

Introduces a loyalty bonus of (upto) INR 50,000 for existing ŠKODA customers

Mumbai, 21st February, 2018: ŠKODA AUTO India has announced thatit will revise prices across its entire model range effect 1st March 2018. The increased prices are a result of a revision in the custom duties announced in the Union Budget.

ŠKODA AUTO India has decided to increase prices in a phased manner to lower the overall impact. In addition, ŠKODA AUTO India has introduced a loyalty bonus of upto INR 50,000 for existing ŠKODA customers who intend to purchase another ŠKODA. The multi-step price increase will range between 3% - 4% depending on the product and variant in the ŠKODA model range. However, effective 1st March ŠKODA AUTO India will only increase prices by 1 % which translates to an increase of INR 10,000 - INR 35,000 across the entire model range.

ŠKODA AUTO:

› is one of the longest-established vehicle manufacturers in the world. The company was founded in 1895 – during thepioneering days of the automobile. Today, the company’s headquarters remain in Mladá Boleslav.

› has belonged to Volkswagen Group since 1991.

ŠKODA AUTO India:

› has been operating in India since November 2001 as a subsidiary of ŠKODA AUTO a. s. Czech Republic

› currently offers the following models in the range in India – ŠKODA SUPERB, ŠKODA OCTAVIA, ŠKODA RAPID and ŠKODA KODIAQ

› has a network of 67 sales and 67 service outlets across the country and has sold over 250,858 units since November 2001
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Akash
 
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Loyalty Bonus along with 4 year maintenance free package is really a great step forward to retain the existing customers.
I hope to see more such measures by Skoda India as they have some Fabulous line-up of cars
 
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The ‘INDIA 2.0’ project: ŠKODA AUTO assumes responsibility for the Indian market on Volkswagen Group’s behalf​

› The task highlights the level of trust that Volkswagen Group’s management places in the expertise of the ŠKODA team

› ŠKODA AUTO is taking over responsibility for the MQB A0 platform, initially with a focus on India

› Technical development will predominantly take place in India

› Together, ŠKODA AUTO and Volkswagen are pursuing the plan for the future for India

› First ŠKODA model based on the MQB-A0-IN platform will be introduced as early as 2020

New Delhi: 22 June 2018 – Going forward, ŠKODA AUTO is taking on an even more important role for Volkswagen Group in the development of the Indian car market. As part of the ‘INDIA 2.0’ project, Volkswagen Group’s position in this important growing market is to be strengthened for the long term. “Volkswagen Group has tasked us with this responsibility, thereby highlighting the level of trust that Volkswagen Group’s management places in the expertise of the ŠKODA team,” said ŠKODA CEO, Bernhard Maier, after the Board of Management and Supervisory Board had given the project the go-ahead. Around one and a half years ago, ŠKODA AUTO was tasked with developing a sustainable model campaign for the ŠKODA and Volkswagen brands in the Indian volume segments.

All models designed and produced locally in India in the future will be based on Volkswagen Group’s MQB platform, which already fulfils the stricter legal requirements for India that come into force in 2020. With the ‘INDIA 2.0’ project, ŠKODA AUTO is also taking over responsibility for the sub-compact MQB A0 platform, initially with a focus on India (MQB-A0-IN). Preparations for the India-based development and production of the new, technologically pioneering volume models for the ŠKODA and Volkswagen brands are already in full swing. The introduction of the first ŠKODA model based on the A0-IN platform is scheduled for 2020.

We are firmly convinced that – after one and a half years of intensive work – together with Volkswagen we now have a suitable approach to bring the right vehicles into the Indian market at the right time. We will present the first model built on the new MQB-A0-IN platform as early as 2020,” said ŠKODA AUTO CEO, Bernhard Maier, adding, “I am confident that we can make the ‘INDIA 2.0’ project a success.”

The project will be headed by the Managing Director of ŠKODA AUTO India Private Ltd, Gurpratap Boparai, who has extensive leadership experience in the Indian car market.

What are the fundamental advantages of the MQB? By standardising components, dimensions and production processes, costs are lowered and production times are reduced. Furthermore, the MQB increases flexibility when developing new vehicles. Most of the technical development will take place in India.

The continued internationalisation of ŠKODA AUTO is one of the cornerstones of its 2025 Strategy. In 2017, ŠKODA AUTO was able to increase deliveries in India by more than 30 per cent compared to the previous year. The growing sales figures in India emphasise that the ŠKODA model range is attractive for Indian customers and provides an excellent foundation for further growth.

The ŠKODA brand has an excellent starting point for the planned growth in India: active on the Indian subcontinent since 2001, the brand has consistently increased sales in recent years. Last year, a total of 17,100 ŠKODA vehicles (+31.4%; 2016: 13,000 units) were delivered to customers in India. The first ŠKODA cars were sold there way back in the 1930s. Today, Skoda Auto India Private Ltd offers four ŠKODA models: the RAPID, OCTAVIA, SUPERB and, since October 2017, the KODIAQ. The RAPID is produced at the Pune plant, whilst the OCTAVIA, SUPERB and KODIAQ models are manufactured in Aurangabad, which is also where the company’s headquarters are located.
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Akash
 
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ŠKODA AUTO India to focus on enhanced ownership experience​

https://www.youtube.com/watch?v=fh2--g7sVEk&t=15s

› Modern Sales and Service facilities built around superior customer experience

› India’s first 4 Year Service Care: 4 Year Warranty, 4 Year Road Side Assistance, and optional 4 Year Maintenance Package

› ‘MyŠKODA’ App to digitalize entire ownership experience

› iService enables a standardized and paperless service consultation process

› AI-enabled Chat Bot to facilitate 24x7 customer support services and interactions

› Deployment of digital tools like PPSO and Auto Part to ensure transparency in part pricing, enhanced quality of job work, optimum spare stocking, and reduced TAT

› ŠKODA’s ‘Peace of Mind’ campaign to focus on the cost of ownership

21 August 2018 – In continuation to the India 2.0 Project, ŠKODA AUTO India has rebranded its entire sales, and service network with a Fresh, Modern and Simply Clever layout that elevates the presentation of the brand. ŠKODA will continue to offer its unique proposition of 4 Year Service Care offering: 4 Year Warranty, 4 Year Road Side Assistance and optional 4 year Maintenance Package. As part of its efforts to enhance customer experience through digitalization, the ‘MyŠKODA’ App was previously introduced and offers a single window interface for the customers to interact with the brand and vice versa. To facilitate 24x7 customer support services and enhanced customer interactions, ŠKODA AUTO has also introduced an AI-enabled Chat Bot on its website. On the service front, iService has enabled a tablet-based standardized service consultation process. The Package Pricing System Online (PPSO) system coupled with Auto Part, an inventory management and analytical tool, will ensure transparency in part prices, enhanced quality of job work, uniformity of charges across service network, optimum stocking of spare parts and reduced turnaround time. The recently launched ‘Peace of Mind’ campaign adopts a sincere and straightforward approach to the overall cost of ownership of a ŠKODA vehicle.

Mr. Ashutosh Dixit, Director - Sales, Service & Marketing, ŠKODA AUTO India Pvt Ltd said, “Through, refreshed model line-up, redesigned dealership network, streamlined business processes, and innovative customer service initiatives, we are focusing on strengthening the brand in India. The transformation of our sales and service facilities envisioned to provide an enhanced customer experience is rated positively by our customers, dealer partners, and sales and service personnel. Our 4 year Service Care package is a unique offering crafted with a singular purpose, to make owning a ŠKODA vehicle hassle free and a pleasant experience. Our ‘Simply Clever’ philosophy embraces latest technologies like AI-enabled Chat Bot and guides us to consistently enhance the overall customer ownership experience. ‘MyŠKODA’ App, provides a platform for existing and potential customers, and enthusiasts to engage with the brand and vice versa. Our new campaign is a powerful statement and ascertains ‘Peace of Mind comes standard with every ŠKODA’”.

Modern Dealership Facilities with Streamlined Business Processes: With highest priority given to functionality, clear orientation and transparency, ŠKODA has successfully redesigned its entire sales and service network in India. The design follows function. The corporate architecture, functional interiors, and rationalized business processes aim to enhance the overall customer experience. This is conveyed by the sophisticated and logical arrangements of all the key elements, business areas, customer zones, and the use of cutting-edge technology. This concept reflects ŠKODA’s philosophy expressed in the slogan: “Simply clever with a human touch”.

ŠKODA - 4 Year Service Care: ŠKODA Service Care is geared to provide an unparalleled ownership experience encompassing aspects of after sale services such as Road Side Assistance, services, maintenance packages, and comprehensive warranty. 4 Year ŠKODA Warranty. ŠKODA provides a-one-of-its-kind warranty service which spans up to 4 years / 100,000 km from the date of purchase of a ŠKODA vehicle. This comprehensive warranty service program allows ŠKODA customers to enjoy their automobile with an unmatched ‘peace of mind’ experience. ŠKODA Assist - Road Side Assistance incorporates telephonic assistance and offers reliable and secure roadside assistance 24 hours a day, 365 days a year to its customers. If a ŠKODA vehicle is immobilized for any reason (even mechanical/electrical failure, flat/week battery, flat tyre, fuel exhaustion, mislaid key, breakdown, and accident) one phone call to ŠKODA Assistance will provide timely aid nationwide. ŠKODA Maintenance Package has been crafted with a customer-centric approach and aims to deliver hassle-free service for up to 4 years / 60,000 km to ŠKODA car owners. ŠKODA Maintenance Package brings along with it a gamut of benefits such as: Security, Delight, Flexibility, and Availability. Further, with itemized billing, superior customer care management, and two years with unlimited kilometers part warranty, ŠKODA has truly made car ownership a hassle-free experience.

‘MyŠKODA’ App: With ‘MyŠKODA’ mobile application (app), ŠKODA provides a single window interface between a ŠKODA customer and the brand. It is a quintessential part of ŠKODA’s efforts to digitize the entire ownership experience. The application hosts a number of sections including Parking Assist, Service Cost Calculator, Drive Tribe, and Accessories Shop; and allows ŠKODA customers to book a service appointment, locate the nearest dealership facility, connect to ŠKODA customer care, and access entire service history and itemized billing record. ‘MYŠKODA’ App is available for download on the iTunes App Store for iPhone and Google Play store for Android devices.

iService: With iService 1.0, ŠKODA AUTO India has enabled a standardized and paperless service consultation process. This tablet-based job card processing will enable a faster turnaround time, and premium and consistent post sales workshop experience.

AI Chat Bot: ŠKODA AUTO has introduced an AI-enabled Chat Bot facilitating 24x7 customer support services and enhanced customer interactions. The Chat Bot warrants reduced turnaround time, personalized support services, and stronger data-driven customer relationships.

Assured Same Day Delivery – Service: Through an appointment based process for periodic maintenance services and minor repairs, ŠKODA will ensure that a vehicle is delivered back to a ŠKODA customer on the same day of its routine service. This facility will transcend locations and be available across ŠKODA’s entire service network.

PPSO (Package Pricing System Online): enables a user to secure an accurate cost of repair taking into account the specification of a vehicle or VIN, the cost of a spare part, ŠKODA’s recommended row of operations towards accomplishment of a particular service or repair work, and conforming labour charges, thereby enabling transparency in pricing, enhanced quality of job work, and uniformity of charges across service network.

Auto Part: is an automated spare part ordering tool planted at ŠKODA dealership facilities which ensures that ‘the right part is made available, at the right place, in the right quantity, and at the right time’. It warrants optimum stocking of spare parts and reduced turnaround time by providing efficient supply scheduling services based on proven standardized planning processes and algorithms.

‘Peace of Mind’ Campaign: With the campaign, ŠKODA adopts a sincere and straightforward approach to answer the most frequent customer queries with regard to sales, aftersales, and the overall cost of ownership of a ŠKODA vehicle. The campaign ascertains that ‘Peace of Mind comes standard with every ŠKODA’. This recently launched 360-degree campaign will transcend media formats and run nationwide.
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Akash
 
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Zac Hollis appointed as the new Director – Sales, Service & Marketing at ŠKODA AUTO India Private Ltd.

Zac Hollis.png

› Zac Hollis to lead Sales, Service & Marketing at ŠKODA AUTO India from 1st Nov 2018

› Ashutosh Dixit will take on an international role within the Volkswagen Group

New Delhi, 4th September 2018 – ŠKODA AUTO India today announced the appointment of Zac Hollis as the Director – Sales, Service & Marketing at ŠKODA AUTO India Private Ltd. He will take charge with effect from 1st Nov 2018. Mr Hollis brings with him extensive international experience from Europe and China - including his present role as Head of Sales Region China at ŠKODA AUTO, Czech Republic. Mr Hollis will report to ŠKODA AUTO India’s Managing Director Gurpratap Boparai.

Mr Hollis’ appointment comes at an opportune moment when ŠKODA AUTO India has been entrusted to lead Volkswagen Group’s (VW Group) INDIA 2.0 project. Mr Hollis will replace Mr Ashutosh Dixit who will take on an international role within the Volkswagen Group.

Gurpratap Boparai, Managing Director, ŠKODA AUTO India Private Ltd. further added, "I am pleased to have Zac Hollis join us to head the Sales, Service & Marketing operations for ŠKODA AUTO India. His experience and expertise in developing markets like China will help us immensely to implement the INDIA 2.0 strategy for ŠKODA AUTO India. I would like to thank Mr Ashutosh Dixit for spearheading the Premium Positioning of the ŠKODA Brand in India together with modernization of the dealer network through the new CICD implementation. Ashutosh, who has spent over 11 years with ŠKODA in India and other international assignments has been instrumental in preparing crucial ground work for the INDIA 2.0 Project‘.
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Pavel Richter appointed Production Technical Director of ŠKODA led ‘INDIA 2.0’ project

20180921_Pavel Richter.jpg

› Pavel Richter will be responsible for the production of all models at the Pune plant

› As part of the ‘INDIA 2.0’ project, ŠKODA is responsible for the Volkswagen Group’s planned model campaign on the Indian market

› The first ŠKODA model based on the MQB A0-IN platform will be launched as early as 2020

New Delhi, 21 September 2018 – Pavel Richter will be assuming the role of Production Technical Director of the ŠKODA led INDIA 2.0 project of the Volkswagen Group on 1 November 2018. The 46-year-old will be responsible for the production of all the models at the plant in Pune. The personnel restructuring is part of the ‘INDIA 2.0’ project. Under Gurpratap Boparai’s leadership, ŠKODA is responsible for the Volkswagen Group’s model campaign on the Indian market.

Reorganizing the responsibilities at the management level is an important step in implementing the ‘INDIA 2.0’ project. With the appointment of Pavel Richter to the position of Production Technical Director, ŠKODA has now filled one of the key positions at an early stage.

Dr. Andreas Lauermann, Managing Director and President of Volkswagen India Private Ltd. says: “I am delighted to welcome Pavel Richter to our team in Pune. With his experience, he will play a crucial role in achieving our common goal of further strengthening the Volkswagen Group’s position in the strategically important Indian market.

Gurpratap Boparai, Managing Director of ŠKODA AUTO India Private Ltd. and Head of ‘INDIA 2.0’ project emphasizes: “Pavel Richter has known the company for many years and has considerable expertise in the international automotive industry. With his capabilities, he will play a key role in making the ‘INDIA 2.0’ project successful.”

Pavel Richter has been working for ŠKODA AUTO since 2000, and has performed various managerial roles in the Czech Republic as well as other international markets. In 2011, he became Head of the ŠKODA plant in Kvasiny, Czech Republic. From 2014, Richter was responsible for the production of the OCTAVIA, RAPID and KAROQ models at the company’s headquarters in Mladá Boleslav.

As part of ‘INDIA 2.0’, ŠKODA will be responsible for the Volkswagen Group’s planned model campaign on the Indian market, for which one billion euros will be invested between 2019 and 2021. ŠKODA will manufacture the new products locally based on the subcompact platform MQB A0, initially focusing on India (MQB-A0-IN).

The second step will involve the company investigating the possibility of exporting the vehicles manufactured in India. ŠKODA and Volkswagen plan to develop various models on this platform. The model campaign will be launched in 2020 with an SUV. To ensure the planned models meet the needs of Indian customers, ŠKODA is striving for maximum market proximity from the very start.

The technical development of the new products will take place primarily in India. In this context, the car manufacturer plans to gradually create new jobs locally.

ŠKODA AUTO India Private Ltd. currently offers four model series: the ŠKODA RAPID, ŠKODA OCTAVIA, ŠKODA SUPERB and ŠKODA KODIAQ. The ŠKODA series OCTAVIA, SUPERB and KODIAQ are manufactured in Aurangabad alongside various models from the Group brands Audi and Volkswagen. The RAPID runs off the production line at the Pune plant, where the Volkswagen series VW Polo, VW Vento and VW Ameo, and engines are also manufactured.
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Bolder, more emotive 2020 Skoda Octavia rendered

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The 2020 Skoda Octavia hasn’t made an appearance in its production body so far, but specialist future model illustrator Andrei Avarvarii has already worked on a rendering to get the ball rolling on the design speculation. The C-segment sedan goes back to single lens headlamps with the full model change. The new headlamps, however, are bifurcated in a split-style appearance, and they have a low-profile. This results in a quite a bold design statement at the front. Another noticeable change in the front fascia is the slimmer radiator grille that despite being more compact emphasises the width of the car.

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Skoda India Announces Shield Plus For Upto 6 Years Of Hassle-Free Service

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Skoda Auto India had already announced its 4 year service care program which consists of a 4 year warranty program and 4 year road side assistance which is standard on all Skoda vehicles. Adding more comfort to its customers the company has introduced the Shield Plus which is a segment first initiative to ensure six years of hassle-free ownership experience

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Skoda to launch Next-Gen Octavia by Early 2020

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Czech car manufacturer Skoda which is owned by Volkswagen group is now working on next-generation Skoda Octavia. The new Octavia is likely to be launched early in 2020. The main highlight of the next-generation Octavia would be the fact that it will get a plug-in hybrid variant for the first time.

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Skoda India replaces old 2016 Rapid of customer with new 2019 Rapid – Here’s why

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It all started in 2016, when the company dealer palmed off a regular Skoda Rapid to a customer stating it was a limited edition Black Package Skoda Rapid.

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Skoda India Opens Its Largest Workshop Facility In Coimbatore

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Skoda Auto today announced opening a new workshop facility in India in association with SGA Cars India, in Coimbatore, Tamil Nadu. The new facility is Skoda Auto's largest workshop in the country and is spread across 49,585 sq. ft. of premium service area, equipped with 50 bays, and a capacity to serve 20,000 vehicles per annum. The service workshop also has more than 40 dedicated aftersales personnel, and the company says that it has been built in line with Skoda's new corporate identity and design.



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Skoda’s 3 new car launches for India detailed

Skoda India, the leading manufacturer in Volkswagen’s “India 2.0” strategy will bring in new vehicles in the Indian market soon. The manufacturer is currently working on a range of all-new models for the Indian market. Here are three cars that will get launched in the Indian market in 2020 by the Czech carmaker.

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Skoda Superb

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Skoda Kamiq


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Skoda Karoq

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Skoda Rapid Hits 1 Lakh Production Milestone In India



The Skoda Rapid C-segment sedan is the automaker's entry-level model in India, and the offering has hit a new production milestone with over one lakh units churned out. Skoda Auto India rolled out the 100,000th Rapid at its Chakan facility, near Pune, with the special version being the top-of-the-line Monte Carlo edition. The Skoda Rapid was introduced in India way back in 2011 as the sedan derivative of the Fabia, and later turned into the Czech car maker's most affordable offering in India, once the latter was discontinued.

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