Maruti Suzuki Brezza VDi AMT: Ownership Review


Joined
Sep 11, 2009
Messages
2,289
Likes
1,846
Location
Trivandrum
Joined
May 16, 2014
Messages
1,397
Likes
2,529
Location
kanpur
This is the engine oil changed in the three services.
10k 15w40 1000rs indian oil
20k 5W30 1800rs indian oil
30k 5W40 2200rs Petronas
.
3 different services and 3 different grades of oil filled each time!!
That's very weird. You shouldn't have allowed it. Brand change can be understood but playing with grades and recommended specs is bad. What's the actual recommended grade of oil from maruti??
 
Last edited:
Joined
May 16, 2014
Messages
1,397
Likes
2,529
Location
kanpur
Grades can be changed if OE company engineers recommend so.
I agree with you but surely they won't recommend change to a new grade at every service of the car , will they?
It all very bad on the part of MASS ,if this random change occurred there.It's like "fill whatever we have in stock( for whatever car in maruti stable),who cares"
 
Last edited:
Thread Starter #80
Joined
Apr 21, 2012
Messages
7,631
Likes
3,290
Location
New Delhi
Sorry for late reply , there's no solid update right now. The guy maruti allocated is a nutjob who just wants to evade the wrong doings.

I asked him these questions.

.
1.They didn't change the fuel filter.
2. Charged me for the fuel filter which was not suitable for the brezza and costed more.
3. Why didn't they change the engine oil ?
4. Please Send me the proper labor rates of maruti.
5. Tell me this if it's alright to change the engine oil viscosity every time at 10k ?
6. I told them to leave all the replaced parts in the car's boot. Why didn't they?
7. They charged me 3.5 liter for engine oil but poured 3.3 liters and kept the remaining 200ml with them. Why ?
8. What extra jobs do you do in 30k kms that you charged 3000 as labor ?

Tell me all the answers or don't bother. I will escalate the issue.
His reply
IMG_20210115_001838.jpg


service centre's reply.

Screenshot_20210115-001852~2.jpg



Now the nutjob maruti assigned has stopped taking any calls or emails all together. Will call their toll free number tomorrow to escalate the issue.
 
Thread Starter #81
Joined
Apr 21, 2012
Messages
7,631
Likes
3,290
Location
New Delhi
I am not sure, what I do is - if the brand of the oil is changed itself, I tend to do engine flushing and then change the oil. I think the same applies to viscosity also.
Engine flushing is a different thing altogether. I haven't done engine flushing in any of my car. Some people also say cars with high mileage reading should totally ignore engine flushing.

Fuel filter and oil filter are the commonly scammed ones since no one bothers or it's difficult to check them. Same fuel filter comes in Beat diesel and was scammed by an FNG.
I didn't ask them to change the oil filter. Now I am thinking why didn't I. And yes the mechanic said the filter is new and the green color is because of diesel. I would have believed him if it was not for the date that I saw on the part.

3 different services and 3 different grades of oil filled each time!!
That's very weird. You shouldn't have allowed it. Brand change can be understood but playing with grades and recommended specs is bad. What's the actual recommended grade of oil from maruti??
I agree with you but surely they won't recommend change to a new grade at every service of the car , will they?
It all very bad on the part of MASS ,if this random change occurred there.It's like "fill whatever we have in stock( for whatever car in maruti stable),who cares"
I did tell them to use 5W30 and I was adamant that I won't shift to 5W40. But guess what you are absolutely correct. He clearly said we have only this oil in stock and maruti is giving only this oil.
I asked my FNG mechanic to come and get a 5w30 from the maruti original part supply shop but he was against this . He said I can't say ill words to another mechanic whatever he may have done and I won't come to the centre. Maybe some honor thing or something else.
 
Joined
Feb 3, 2012
Messages
3,383
Likes
2,054
Location
Deccan Plateau
How come green colored diesel entered into oil filter?

What was their answer on the parts to be left in the boot? They will now cite the pollution law regarding disposal of scrap consumables used in automobiles.
 
Joined
Nov 19, 2014
Messages
1,889
Likes
1,006
Location
Trivandrum , Sydney
Is an engine flush necessary?
A good engine flush can help loosen deposits and dissolve sludge, returning your engine to like-new condition.
However, in old engines with high miles, sludge may be the only barrier keeping oil from seeping through worn or cracked seals.
Removing the sludge exposes the seals for what they really are – junk. Soon, your engine begins leaking oil, and your mind instantly associates the engine flush product with an oil leak.
In reality, the seals were already bad; the flush simply revealed their true condition.
If you suspect your vehicle falls into this camp, leave well enough alone and skip the engine flush.
It’s probably not worth trying to revive an engine in such poor condition without first fixing the bad seals or other defects.
In effect, you’re choosing your problem: either sludge and deposits robbing performance or if you clean the engine, the seals showing their true condition.
While not a required step when switching to AMSOIL synthetic motor oil, we do recommend flushing your engine if you want to give your vehicle a fresh start. (I think my belief was like this, when we switch brands, or even different viscosity grades, a flush will be a better job).

Source: Engine Flush: Is It Good or Bad for Your Engine? (Plus See How To Do It).

Maybe I might have missed reading, @allhyundaicars - "Sir, had you asked them whether you can source the oil and whether they will do the job?" when they told that they don't have 5W30.
 
Last edited by a moderator:
Joined
Sep 11, 2009
Messages
2,289
Likes
1,846
Location
Trivandrum
I didn't ask them to change the oil filter. Now I am thinking why didn't I. And yes the mechanic said the filter is new and the green color is because of diesel. I would have believed him if it was not for the date that I saw on the part.
Fuel filter or oil filter? They can debate over colour, but the date printed makes it more suspicious. Fast moving parts always have newer dates, especially with such consumable parts. Instead of running behind these ignorant fools, escalate further to MSIL, include about the MS guy also. We got a similar guy in charge of KTM here, always in support of the dealer even when things are clear like daylight.

I asked my FNG mechanic to come and get a 5w30 from the maruti original part supply shop but he was against this . He said I can't say ill words to another mechanic whatever he may have done and I won't come to the centre. Maybe some honor thing or something else.
Ethical guy. My current FNG guy also similar. When asked why, he said they all make a living out of this job and won't do anything wrong to make the other guy's life miserable.
 
Last edited:
Top Bottom