The vehicle is out for first service today. Experience at workshop is same as earlier. The RM had requested me to be there at 9 and I was there but RM was missing. He came it at 9:30 siting a medical emergency. Still there is no separate entry/exit, service area or waiting lounge for XUV owners. The lounge AC was off but they have got the DTH remote back so TV was working. I have noted down a few issues. I will update once I get back the vehicle.