Today I did a tank full costing Rs.2799.87/- at Nandan Service Station near Britannia industries, ring road, Delhi. I was told the machine is not working. The last time i did a tankfull the same thing happened so i said to myself that today i will update both points. On my way checked with Naraina ring road Indian Oil outlet and I was told the same. After work I was returning home so checked with Dhaula Kuan Indian Oil outlet. Their machine is not working again. Thought of giving a last try at Pusa circle Indian Oil outlet. Was happy to know that their machine is working. Parked my car and took the bill so that I could update my points on my card. They simply denied stating that they cannot update and I should go to the petrol pump where I filled the petrol. I told the this is not how it works and I can update my points in any Indian Oil outlet given I have the bill, and I was holding the bill in my hand.They spoke rudely and not ready to listen my plea and in the heat of frustration I broke the card in pieces and threw in front of them. This is total fraud by Indian oil to woo customer making us go pillar to post for nothing. And what do you get in return? Utensils... Great.