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#1
I booked Honda City VX MT Diesel Golden Brown on 20 Aug 2016 by paying 30,000 INR Booking Amount at AutoKam Honda Udaipur, Rajasthan.
and asked delivery on 1 Oct 2016.
on 26/sep/2016 I got a Call from Honda asking me to make full payment of car on 26/sep/2016.
they gave excuses like "we need to keep circle running, we need to order cars for other buyers also, so we need money"
I said, Ok I'll make full payment, but first give me VIN of Alloted car.
I want to check car before making payment.
after forcing him, He surrendered and said sir your car is not available, We tried to book your car but Golden Brown Color in VX MT is not available.
You can pick carnival red or urban titanium, or you can Go for City V MT Diesel for Golden brown.
I told him I won't select other color, I booked on 20 Aug which gives them enough time to manufacture a new Car on demand, if they failed its not my fault. I was looking for black color which is stopped by honda and nearest color to black is golden brown.
He asked me for wait for one day
How fraud they are, they don't have car for delivery but asking to make full payment.
What Next step should be taken?
I already sent a mail to CUSTOMER_RELATIONS@HONDACARINDIA.COM, but no response till 27/Sept/2016
and asked delivery on 1 Oct 2016.
on 26/sep/2016 I got a Call from Honda asking me to make full payment of car on 26/sep/2016.
they gave excuses like "we need to keep circle running, we need to order cars for other buyers also, so we need money"
I said, Ok I'll make full payment, but first give me VIN of Alloted car.
I want to check car before making payment.
after forcing him, He surrendered and said sir your car is not available, We tried to book your car but Golden Brown Color in VX MT is not available.
You can pick carnival red or urban titanium, or you can Go for City V MT Diesel for Golden brown.
I told him I won't select other color, I booked on 20 Aug which gives them enough time to manufacture a new Car on demand, if they failed its not my fault. I was looking for black color which is stopped by honda and nearest color to black is golden brown.
He asked me for wait for one day
How fraud they are, they don't have car for delivery but asking to make full payment.
What Next step should be taken?
I already sent a mail to CUSTOMER_RELATIONS@HONDACARINDIA.COM, but no response till 27/Sept/2016
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