Thread Starter
#1
Hi,
I booked Xuv500 on 10th dec 2016 and dealer promised me to deliver it on 21st December. On 21st we reached the dealership with demand draft ready for final payment, but to our surprise they said that they do not have available and only option now come in next month. What i lose here
1. 51 thousand cash discount
2. I had taken leave for one week so that i can also go for outing in this car
3. Family excitement for what they were waiting since long
4. One more month wait and following them delivery date and pricing
5. DD amount which has already gone from my account
Dears and senior members, may you please suggest now what can be done here. I do feel that they shall give 51k discount as i never wanted 2017 model and ut is their fault that they did not deliver it.
I also escalted it to Mahindra customer care, they assign it to regional sales managers and he brought again dealership in picture and said you both need to talk. What the hack is this , if we could have sorted this then why we escalated it to you.
Till this date no one is telling me price and discount. They only say thay we will see what can we do once we deliver vehicle.
What a kind of attitude is this? They have no respect of custimer time and money.
Cheers
Neeraj
@Mods: Please move this thread under car shopper as i wrongly put it inside introduction
I booked Xuv500 on 10th dec 2016 and dealer promised me to deliver it on 21st December. On 21st we reached the dealership with demand draft ready for final payment, but to our surprise they said that they do not have available and only option now come in next month. What i lose here
1. 51 thousand cash discount
2. I had taken leave for one week so that i can also go for outing in this car
3. Family excitement for what they were waiting since long
4. One more month wait and following them delivery date and pricing
5. DD amount which has already gone from my account
Dears and senior members, may you please suggest now what can be done here. I do feel that they shall give 51k discount as i never wanted 2017 model and ut is their fault that they did not deliver it.
I also escalted it to Mahindra customer care, they assign it to regional sales managers and he brought again dealership in picture and said you both need to talk. What the hack is this , if we could have sorted this then why we escalated it to you.
Till this date no one is telling me price and discount. They only say thay we will see what can we do once we deliver vehicle.
What a kind of attitude is this? They have no respect of custimer time and money.
Cheers
Neeraj
@Mods: Please move this thread under car shopper as i wrongly put it inside introduction
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