Our buses went to the A.S.S for the 8000kms scheduled services. Nothing was charged from us.
The only problems we had with our buses so far has been with-
1) front brakes overheating- has been solved by the A.S.S.
2) air suspension fitted by the A.S.S- has been giving too many issues. In one particular trip, the air in one of the buses leaked out from the left side making the bus tilt completely to the left, thus stranding the passengers on the road. however, we managed to quickly arrange for another bus & transported the passengers in time. but we ended up with a bad reputation. this is not we expect of a reputed product (wheels india) which we got fitted from the A.S.S (TVS) for which we shelled out Rs. 15,000 more than the other products in the market.
even now, there is a noticeable difference in the ride height of both the buses. we are sending both the buses to TVA again to sort this issue once & for all.
Pics below to show the difference in height. Please ignore the watch dog!
Yes, the air suspension issue has been rectified, sorry for not updating.
Meanwhile, one of our drivers in kerela told me that the GC of our buses are very low. It will easily scratch/break its front bumper in hilly areas while negotiating sharp turns. So thereby that driver has advised us to increase the GC by adding additional plates to the front leaf spring suspension. he insists this is done on every bus in kerela. I asked some experts & found that its true.
we already had the leaves of the rear leaf spring suspension (which has been replaced by air suspension). three extra leaves have been added to the front suspension & this has increased the GC & the drivers are satisfied. this was done at a specialized 'leaves' workshop who has been doing this job for ages. however, one bus had a slight tilt to the left. so, in that bus, four leaves have been added to one side & three leaves have been added to the other side to compensate for the tilt.
frankly, i feel some of the procedures/requirements of these heavy vehicles quite strange, scary & sometimes amusing!
Also, there was a major difference in the odo reading between both the buses. the difference would be around 20 kms! since we knew the actual distance from allepey to certain locations, we knew that one of the bus had a faulty odo which was clocking more kms while the other one was working perfectly.
TVS replaced the odo of both the buses with new ones, free of cost. now it is working perfectly but now the odo reads 0 kms! our buses had run around 10000 kms before this!
By the way, we are getting an average of 4.15-4.25 kmpl on both the buses now, after the first service. a major improvement from 3.5-3.75 kmpl.
the reason for the tilt is still unknown. the A.S.S blames prakash, who built the body. anyways, we are trying to rectify the solution instead of arguing with the A.S.S, anyways even if its prakash's fault (which i dont think it is), we can drive an empty bus all the way to bangalore because of this!