Thread Starter
#1
Engine replaced under warranty on 30,000 kilometers periodical service.
Reason :- Oil level dropped down to nil when I was on a 1700 kilometers road trip(Trivandrum - Thrissur - Velankanni/topslip/parambikulam).
I was on my way to velankanni when i felt underpowered when the throttle is floored. When I was cruising at a speed of 100+ KMPH , I had to slow down the vehicle by applying break. Then when I pushed on the accelerator I felt a terrific loss of power and the check engine light started glowing. Soon i pulled over to the nearest restaurant to have breakfast. it is then I noticed the place is near to oddanchatram a remote area. We had breakfast we sand bagged until the engine cooled down. Checked the dipstick, boy I had butterflies in my stomach. Absolutely no stain of oil in the dipstick!!!!
The time was around 9 am then and I called up the service center guy whom I trust in DEEDI Chevrolet Trivandrum. Explained the situation (I have covered 28K kilometers then when I started the trip. before the trip I had called and informed the trusted service guy that I am ready to do 30K in 28K, but the service guy told me that please come after 30K). The service guy asked me for a thorough checkup and I found oil stains near to turbo hose. He asked me to to up the engine oil level with any oil available in grade 5W30 , probably 1 liter will do.
That place was remote but Town to town non stop buses plying between Palani and Dindigual helped me to reach Dindigual fast. Thanks to TNSTC. But the sad part is there is no Chevy showroom in Dindigual. After few enquirers I managed to find a good oil shop near Dindigual town fly over and bought a can 3.5 liters of Agip 5W30 and returned to the vehicle in bus.
I had to top up till 3 liters of 3.5 litre can to make sure the check engine light goes off. and continued the journey to Velankanni. i also touched a max speed of 140 KMPH in speed camera less Tamil Nadu 4 lane roads.
Attended the evening Tamil mass and slept in a good hotel and by 4 am next day we started back to Trivandrum via Thrissur. In between we also had an awesome time at Top-slip and Parambikulam.
A day later I reached Trivandrum and handed over the vehicle for 30,000 kilometers periodical service. My concerns are listed below
1. Need an explanation for the drastic decrease in oil level
2. Irritating breaking sound (i have already got my break pads and rotors replaced under warranty before)
3. what was the error code for check engine ?
The trusted service guy called me the next day and updated me that they had changed the hoses which carry the oil because they found some block and I replied okay. He also told me that he need some time to diagnose the vehicle. I replied Its all yours take your own time.
Two days later he again called me saying that they have replaced the oil pumb/motor under warranty as they found malfunction on the it. He also told me that the error code was for under compression. I replied make sure it won't happen again. He acknowledged that the testing is in process to ensure it wont happen again.
Two days later my trusted service guy called me and informed me to visit the vehicle and the next day morning and I went there. I was surprised to see a brand new virgin engine plonked in while the car is in service bay. The service guy showed me the oil level and confirmed that the engine is not yet fired. The oil color was green and confirmed that the engine is brand new. Checked the newly embossed engine number under the exhaust manifold and i broke the virginity of the brand new engine by cranking it for first time.
The service guy told me that they need to do few more things along with 50 kilometers test run. 2 days later i received the vehicle with brand new engine and the bill was 2200 INR(final bill not yet come). The cost of the engine 165000 INR is waved off.
Now the Engine is in break in period. i just completed 250 kilometers. Guys please advise me how to drive/use the vehicle with a break in period engine plonked to it.
Guys using our national diesel engine made by Fiat. I would request you to check the turbo for any kind of oil stains.
Reason :- Oil level dropped down to nil when I was on a 1700 kilometers road trip(Trivandrum - Thrissur - Velankanni/topslip/parambikulam).
I was on my way to velankanni when i felt underpowered when the throttle is floored. When I was cruising at a speed of 100+ KMPH , I had to slow down the vehicle by applying break. Then when I pushed on the accelerator I felt a terrific loss of power and the check engine light started glowing. Soon i pulled over to the nearest restaurant to have breakfast. it is then I noticed the place is near to oddanchatram a remote area. We had breakfast we sand bagged until the engine cooled down. Checked the dipstick, boy I had butterflies in my stomach. Absolutely no stain of oil in the dipstick!!!!
The time was around 9 am then and I called up the service center guy whom I trust in DEEDI Chevrolet Trivandrum. Explained the situation (I have covered 28K kilometers then when I started the trip. before the trip I had called and informed the trusted service guy that I am ready to do 30K in 28K, but the service guy told me that please come after 30K). The service guy asked me for a thorough checkup and I found oil stains near to turbo hose. He asked me to to up the engine oil level with any oil available in grade 5W30 , probably 1 liter will do.
That place was remote but Town to town non stop buses plying between Palani and Dindigual helped me to reach Dindigual fast. Thanks to TNSTC. But the sad part is there is no Chevy showroom in Dindigual. After few enquirers I managed to find a good oil shop near Dindigual town fly over and bought a can 3.5 liters of Agip 5W30 and returned to the vehicle in bus.
I had to top up till 3 liters of 3.5 litre can to make sure the check engine light goes off. and continued the journey to Velankanni. i also touched a max speed of 140 KMPH in speed camera less Tamil Nadu 4 lane roads.
Attended the evening Tamil mass and slept in a good hotel and by 4 am next day we started back to Trivandrum via Thrissur. In between we also had an awesome time at Top-slip and Parambikulam.
A day later I reached Trivandrum and handed over the vehicle for 30,000 kilometers periodical service. My concerns are listed below
1. Need an explanation for the drastic decrease in oil level
2. Irritating breaking sound (i have already got my break pads and rotors replaced under warranty before)
3. what was the error code for check engine ?
The trusted service guy called me the next day and updated me that they had changed the hoses which carry the oil because they found some block and I replied okay. He also told me that he need some time to diagnose the vehicle. I replied Its all yours take your own time.
Two days later he again called me saying that they have replaced the oil pumb/motor under warranty as they found malfunction on the it. He also told me that the error code was for under compression. I replied make sure it won't happen again. He acknowledged that the testing is in process to ensure it wont happen again.
Two days later my trusted service guy called me and informed me to visit the vehicle and the next day morning and I went there. I was surprised to see a brand new virgin engine plonked in while the car is in service bay. The service guy showed me the oil level and confirmed that the engine is not yet fired. The oil color was green and confirmed that the engine is brand new. Checked the newly embossed engine number under the exhaust manifold and i broke the virginity of the brand new engine by cranking it for first time.
The service guy told me that they need to do few more things along with 50 kilometers test run. 2 days later i received the vehicle with brand new engine and the bill was 2200 INR(final bill not yet come). The cost of the engine 165000 INR is waved off.
Now the Engine is in break in period. i just completed 250 kilometers. Guys please advise me how to drive/use the vehicle with a break in period engine plonked to it.
Guys using our national diesel engine made by Fiat. I would request you to check the turbo for any kind of oil stains.
