Originally Posted by Akash
Sorry to hear about the issue.
There can be a couple of reasons that attribute to water accumulation near driver and co-driver floor region. The first one could be a leaking/popped out/clogged AC pipe as a result of which the water might be dripping into the car instead of outside.
Another cause could be worn out (which I am assuming shouldnt be the case since it is a new car) could be the front wheel cladding or a bad welding job in the wheel wells that might be the culprit here. The next probable culprit could be the water drain channel which terminates near the lower windshield area (I am not sure where the UVA drain is). If it is clogged the water might seep it!
Check the above 3 and let us know. Also check if the rubber beading for door is in a healthy condition.
After my delivery, I took the car for a test drive and now it is extra slow (dont know if there is puddle of water inside again). I asked the service rep and they said they didnt keep the record in their computer for the service done (??) and they couldnt generate a bill for the service done (
). Now i am becoming mad and got extra tensed since they gave me a bill dated 22/8/14 which i have to sign on 27/8/14. As i was rushing for my cousins betrothal and everybody at home were waiting for me, I signed it and noticed i could claim the service bill later and left.
Now they never mentioned what happened with the car during and after service, I now hear the entire car is rattling like an age old auto from the dashboard to the rear HB door..i couldnt bear it ..even the seatbelt warning light disappeared..so took it back to ARAS motors Assistant GM (Mr. Balachandar) who agreed to take special care of it (i really think positive about it) and asked me to bring the car in again for service which i agreed (have to) since i couldnt bear my car being insulted/abused at the hands of mechanics at the ARAS dealers service center.
Today, after 30 min discussion with the service rep who refused to comment on any of this i understood there is something common within the ARAS team.
I will await for the results after the second service and will post more of the abuse i am facing at the Dealer service center.
for being their "customer" and my trust in GM cars?