Re: Verna fluidic clutch problem
I had same same situation
My car had the hard clutch problem right from the beginning and during my service i used point out this they said they have rectified it but i never felt so
So finally at 11430km i find its difficult even slot gears
I fixed an appointment in the service station took the car and asked them what was wrong in such a new car
They replaced the slave and master cylinder but no use
so finally they open her up and told me that clutch plate is gone we have to change it but not in warrnty
I was annoyed and told them about the hard clutch issue form the beginning and if you aren't going to change it in warranty then fine I am not taking the delivery unless i Get justice form consumer court
Finally they crossed checked the earlier reports in the job card and made an agreement in which I have to pay the full amount of clutch replacement including labour and they will deduct the full amount during my paid service ( Under Goodwill OF A.S.S).
They gave me a written statement of the same in owners manual and another white paper along with their seal so that if I didn't want utilize there service again I can take the car to any any A.S.S and get the claim
After that I LOve My A.S.S