1st Insurance Claim
Posting after a long time on this thread. Last Thursday night, while parking in my apartment parking space, the right rear door and front door scratched one of the pillars. There was a small dent in both the doors plus scratches. Seeing your 2 month car going through this ordeal so early in its life is painful.
Couldn't stand that ugly look on the doors. So took the car to the Service centre for getting it sorted. I knew the bill amount would be huge (around 10k) and so decided to claim insurance for it. The car is insured with Bajaj Alliance. Service Centre Experience -
I must sincerely thank Nandi Toyota for helping me and dealing with the entire process in such an efficient way. All the people i met there were very helpful and courteous and they clarified all my doubts. They gave me the insurance claim forms to fill and helped me wherever i had doubts. They told me that the bill amount might come in the 13-15k range as it would involve repairing the dent and painting/polishingthe entire door (2 doors in this case). The painting/polishing itself will cost around 5.5k per door.
The insurance inspection guy came on Monday and inspected the vehicle and negotiated with the dealers to arrive at a sum. The final Amount came to 11,575 of which i was required to pay 1625. Surprisingly, i was told that everytime i claim an insurance, i will have to pay Rs 1000 as claim amount. This was news to me. Nevertheless i went ahead and agreed to pay 1625 and told them to start the work. Final Delivery
More than happy with the work done by Toyota. The dents are completely gone and the paint job is excellent. Also the dealers gave a proper wash to the vehicle free of cost. initially they wanted to include that in the bill but i insisted that i don't want a wash as it was costing me 350. But they were too sweet to do it free of cost for me.
Very happy with the reliability of Toyota ASS