It started with a unique buying experience.
Not a recommended practice.
Do it at your own risk.
I have ordered the car over phone
No PDI by me
I have not gone to the show room at all.
Car was door delivered to my Home.
Not gone to a TATA showroom even for an enquiry and seen the car only after it is delivered to our home.
(One guy came to my office to confirm the model and colour, collect the documents and cheque.)
Visited the showroom for the first time during 1st free service only.
Why so ?
Please read on.
It was in last month of 2010 when I moved to a different location and felt the need for a new car.
Budget: No pre determined budget.
I am not going for premium brands anyway (read The big three Merc-Audi-BMW and the like)
Several options were considered, thought about, researched and reviewed.
During the process of checking car makes for the last one year and from the impressions derived during discussions, found an analogy with restaurants:- Maruti:
Maruti is like a popular restaurant which is frequented by people, always crowded. Service is very good and they please their customers with a smile and courteous attention.
Quantity served is very less (many times its not at all sufficient). But taste is OK and plates are neat and prices cheap. So no complaint from customers.
Only issue is they add a little extra salt in all dishes and items served. May not be a big issue with regulars and more over they get addicted but for those who taste it once in a while, its irritating.
This restaurant is so popular that regular customers are ready to wait endless hours just for a lunch or dinner. Hyundai:
Food is good, taste is oK, plates and utensils are of pleasing quality.
But waiters are unpredictable - some times show extra courtesy.
Some times one can expect some small stones in the food served.
Prices are cheap but a little bit costlier than the most popular one.
This is also a popular restaurant and enjoy a loyal customer base. Mahindra:
Earlier it was a Dhaba with back breaking hard benches as seats and serving hot desi rotis sufficient to quench the hunger pangs.
Later they added some AC rooms with cushioned seats.
Now a days they serve good food in extravagant utensils.
Don't get surprised if there are spoons and forks with flashing lights and shining plates with LED.
Again its a popular outlet with a loyal customer base. TATA:
A classy looking restaurant with excellent infrastructure.
Serving hygenic and healthy food. However taste is not that good and some people may not like it. Quantity per serving is very high (but ironically this adds the dislike of some).
Waiters are not interested to serve you and also behave lethargic sometimes.
While there is no issue with the food, you can expect niggles like a bend spoon, a fork with one finger missing, waiter giving you salt when you were actually asking for Sugar.
Pricing is cheap and people who can live with the niggles frequent it. FIAT:
Inside the TATA restaurant, you can see a few tables in one corner marked seperately.
Same food is served there but they differentiate by curvy tables and chairs and a thick looking table cloth. Menu is same but prices are higher.
Those tables are almost empty except for a few (one or two) customers sitting there and shouting to themselves and also to others that its different. Others:
- Toyota, Honda, VW etc....
Menu is priced high and for each and everything including the usage of spoons and plates and handwash you need to pay extra. Premium Brands:
Not for commons unless sponsered by somebody. Even in the case of sponsership, one has to pay an entry fee and an exit fee too which itself is beyond the limits.
About Manza - TATA Manza Quadrajet Aqua
Pictures - Exterior http://www.theautomotiveindia.com/fo...tml#post139002
Pictures - Interior http://www.theautomotiveindia.com/fo...tml#post139115
What is good about Manza and What is not good. http://www.theautomotiveindia.com/fo...tml#post144372