2nd Service @ 5100 KM’s on the ODO:
Car clocked 5000 KM’s in 2. 5 months. I won’t say it’s too much of driving as I have some friends who have clocked around 8000 KM’s in 2 months.
Had some minor rattling issues from the front doors which were taken care of during the service. Also the vibration from the speaker was taken care of.
In the mean while it had started raining in Pune and I came to know that the wipers are not good enough to clean the windshield and was leaving streaks behind. So I told the SA to get them changed. After talking with the Manager he agreed to get it replaced under warranty.
I also insisted on changing the oil with Mobil Delvac MX. The SA told me that it is not needed @ 2nd service but is still told him to go head and change the oil.
When I was about to take the delivery of my vehicle I noticed that the wipers were not changed and were giving the same pathetic performance. After confirming with the SA he told me that he had already changed them. I showed him the way they were leaving the streaks behind on the wind shield and he got a new pair and got them replaced in-front of me.
Total expense for the service was 750 /-
After 2 days it rained and I was still not satisfied with their performance. My 6 years old Indica wipers work better than them.
Received a feedback form from Maruti. Gave a 7 out of 10 to the service center mentioning the bad wiper issue. The SA called me to book an appointment and came to my home and changed the wiper blades again. Kudos to Maruti.
But still the quality of the blade used by Maruti is not up to the mark. They use syndicate brand. Checked my Indica. It has Bosch wipers and performs much better in the rains. Planning to replace the stock wipers Dzire to Bosch next season as monsoon is almost over now.