Hyundai Fluidic Verna VTVT SX (O): 5 Years, 85,000 Kms & Written Off

[nickandre]

i must say the vernas ac is very good. this evening it passed my test.
got a call from one of my friends that she wants to meet up, the place was hardly a 5 minutes walk but me being ultra lazy took the car. over there was a bikaner(sweets and chat shop)
she wanted to have sev puri so i was like kool get one for me. When i took the first bite god my mouth was on fire forgot to tell her I'm intolerant to spicy stuff, started stamping the ground eyes water heat coming out my head,face fully red i just ran like a wild bull to the tap drank lots of water still nothing, everyones staring at me.
just ran into the car put the ac on full blast and kept my open mouth in front of the ac vent and another directed at my head. Things became fine in a bit.
all thanks to the vernas ac. And hence it has my approval of being the best ac.

[bobazooka]

Lol u really did that freaks this guys the weirdest !

[nickandre]

yea bazooka can't stand spicy food if at all i ever eat sev puri or pain puri i have them leave out the spicy chutney. But hey vernas ac cooled me down.

[aristo_perfect]

Lol!! Nice Test!!

[nickandre]

well i gotta take the car to the service now. will stay in touch from my handheld, hope all goes well

[bobazooka]

whats the update?

[nickandre]

nothing good just dad lost his head and I'm without a car for 3 days. what happened in next post need to have a coffee damn sleepy

[bobazooka]

Darn not great news eh?

[nickandre]

as discussed earlier my trip to the service centre was mainly cause of issues and for an oil change.
took her in at 9:15 am, filled up the forms and a hyundai's vehicle feed back form which dad filled in.
By 9:35 a service advisor calls us, now he was the same guy who attended us on our first free service. Nice guy and does whatever you tell him.
Set out for our trial round and he accepted the thad thad and steering jerks as well as the rear suspension noise, but wait something happened on the trial, something that made sure i won't see my babe for 3 days, something that made my dad curse hyundai so much and laugh hard also. More on this later but service first.

Filled in the job sheet, and he wrote there customer provided oil call customer during oil change.
First they kept the car here then there for an hour then when a service bay was free(no ramp) they jacked up the car and a guy went down and drained the oil, boy was the oil thick and black as ever.
Oil filter next.
dad requested them to change spark plugs as well as fuel filter.
spark plugs were cleant and gaps adjusted, fuel filter was not in stock and costs rs 560 while the diesel filter costs rs2100.
requested them to check valve clearance but was told the car has a hydraulic lash adjuster which does not need any setting unless it gets noisy. For now the oil change should bring about a difference since the previous oil anyways had dropped its level had turned thick and black and had a bit of gasoline smell.

have a look at the oil and this is just at 5000kms imagine if i ran this till 10,000kms id have grease i suppose.


For suspension issues they simply said we changed everything nothing more is there to change, just removed bolts lubed them and put them back as always. I guess this is the sixth time I'm seeing the bolts getting lobbed and put back.
Next request was to set the gears as whenever i slot into 1st it goes into third gear and also check clutch play.

Next request was rattling seat belt covers and door panels were removed and refitted rattling is gone.
Took a test drive but the suspension noise is still there but on the other hand engine is dead i just can't hear it on idle. rev it up and it just revs quickly. Left the car there and came back home.

what happened n etc come on we need some suspense. stay tuned for the next post.

[bobazooka]

Oh come on u cheeky lil thing get the words out

[nickandre]

ok so we guys were on our trial at 45km/h on a service road, when suddenly a dog comes in front of the car, the service advisor did not jam the brakes nor try to dodge the dog instead he just tried to save the dog from hitting the centre.
dog walked away unharmed, a few meters down the road we decided to check for any damages to our horror heres what we saw.


fog lamp come of, all its retention hooks on the bumper broken as well as the bumper itself cracked, service advisor looks at me and says sir we will have to change the whole bumper.
me: Under your peoples cost right?
s.a: Sir it wasn't my fault dog came in front, i tried to save, if i jammed brakes car from behind would have banged.

(there wasn't any car from behind)

Me: lets discuss this with my dad.


head back to the showroom and the service guy calls up their insurance guy to be ready with the form and wait in the compound, i call up dad. as we pull in dad looks at the fog lamp and his face goes down.

dad asked what happened and who is going to pay, they just said sir your insurance will pay.

the service advisor was like sir i tried to save, i dint do it purposely.

Dads friend who is the warranty in charge came out.
spoke with him he told dad, you can claim it through dealership insurance but the service advisor will have to pay for it and he will be suspended.
dad asked the insurance guys whats the estimate
and how much ncb do i loose out.
cost of bumper is rs1100. dad asked what?
he said rs1100 dad started laughing and said look at my aveo its bumper cracked on collision with a biker in the wrong side. rs8000 for bumper only without painting.
warranty guy said hyundai put light parts for fuel efficiency as well as to push in more features.

total costs would come around to 8000 rs and if fog light needed 3600 extra.
after few more discussions they agreed to do all our other dents like on the rear bumper and a side door(done by a cycle in parking) for free, as well as the service adviser will pay for consumables which insurance won't pay for from his pocket, as well as some other stuff we did discuss. Dad said fine do it on insurance, i told dad he would loose out on ncb, after calculation it turns out the ncb is around rs5600.
So now my cars left with them the bumper has to be painted. promised me within 2-3 days time.
insurance got passed in 3 hours.

went to the body shop and saw 6 new vernas out of which 4 had bumpers broken and other damages, ones damage was terrible and one the role right portion had gone.

also saw the oils they use in the barrels. shell helix hx5 15w40 api-sl for petrol cars, servo 20w40 for diesel.
shell spirax atf d2 for auto transmission while the required fluid is atf diamond sp3.
there was another verna in the compound with its bumper broken, as well as ac condenser bent.

[AMIT AGARWAL]

Finally my dealer called and said ur car left the factory and will reach in 8 days so u can expect delivery in last week of Feburary

[nickandre]

thats surely good news amit have u got the chasis number?

[Dadasaheb]

nick feeling sad for the bumper and fog lamp incident, it seems this is a chain of things following your verna. hope for best.

[nickandre]

yeah i know, such a new car and seeing damages hurts me, When i first got the car i decided under any circumstances i will try my best to kept it shiny and dent free but hasn't been successful so far no damages by my side except my foot slipped the clutch once and it touched boundary wall of my parking and more over i feel a bit uneasy seeing the bumper, its important duty is to absorb impacts not shatter quickly. its basically cheap quality light weight fibre.
Great the dog did not hit the centre portion or id have been I'm more losses had it triggered the air bags. Whats funny is the dog went unharmed, bumper cracked fog lamp hanging down. Even got the dogs hair stuck in the bumper souvenir?