After lots of research through internet, actual dealership visits, Test drive of various makes, finally zeroed on Vista QJD Aura ABS
. It is the only car which can satisfy my requirements-
1. It must be a Diesel Hatch- Huge difference in Petrol and Diesel Prices makes sense when you are planning to drive your vehicle around 2000 kms or more in a month. - Toyota Liva out of list.
2. Rear seat should accommodate 3 adults and they should be Comfortable for any length of the drive! Most of the times rear seat passengers are senior citizens. (Swift, Ritz, Figo, Beat out of list)
3. It should have safety features like ABS EBD
. Comes only in top variant and the cost difference with other makes is considerable.
4. All four power windows are a must. (With driver override control, kids tend to play with them a lot), Figo out of competition.
5. Should have FE of 20 +.
6. Should have inbuilt features like ICE.
7. Price should be below 6.0 lacks. Not a budget constraint but it has relation with insurance premium which needs to be paid every year. Polo and i20 too much cost for little more refined fit and finish.
8. Decent looks- Ritz out of choice.
9. Should have warranty period of at least 4 years with affordable extended warranty cost.
10. Should have longer maintenance cycles- Lower ownership cost.
11. After Sales Service should have nationwide presence and it should be prompt- was only worried about ASS
-this point but got convinced after discussing with friends and sharing their experiences.
So the short listing resulted in booking All new Vista Aura ABS Quadrajet Drivetech 4
, also got the free insurance plus corporate discount of 5k, in addition to that got the loan @9%. Which was a dealmaker point too; with this amount saved I can spend that on enhancements accessories and Diesel for a year.
I have narrated above till the booking decision and basis for that, now the experience- well initial experience with dealership was good, Tata Has improved for sure in customer response but this joy didn’t lasted long. I booked for After Glow color and was expecting delivery in 10-15 days time, on 15th day exactly the surprise came instead of the Car, an email from Tata Motors that they have discontinued the color I had ordered.
I was furious immediately called the dealership I was about to cancel the booking, then calmed myself and asked for alternative and delivery period, fortunately porcelain White was available and I got the delivery in 4 days.
I was happy to get it delivered, but again that happiness doesn’t lasted long, I asked the dealership to deliver the vehicle in the morning around 10, made the confirmation on phone at least 4 times, the sales guy was very confident, I took a day off from office and my better half opt for half day (which was a wrong decision in the end) my daughter skipped her preschool.
We were about to leave home and I got a call from dealership and they asked me come around 11.00, I asked them what is the reason the answer was They are fitting Mud Flaps and floor mats (which hardly take 10 mins) I agreed and went there around 12.15 instead of 11gave them the sufficient time (Along with the all the material for POOJA and sweets and small gifts for sales guy and delivery guy) , but again it was a shocker the vehicle was not there at showroom, the delivery person in charge A lady( Strange!), told me that the vehicle will come within 10 -15 mins, I was very furious, asked her the reason she told me that there was some problem with Engine Hood and they needed to replace the cable, and for that they have taken the vehicle to workshop, it was beyond my control .
Straightly I walked into Showroom Manager's Cabin, asked him the clarification, I was smelling like something fishy is going on, he assured me that there was a genuine problem and promised me that he will personally look into it. In next 15 mins vehicle was there! They started cleaning the vehicle and preparation for Pooja.
One of the guys was cleaning my car with a dirty rough towel as soon as I noticed it I literally shouted on him and asked them to stop cleaning if they don’t know proper method. Finally I checked it by all means, each and every function, found two faults, Fuel tank lid had a Minor problem and the front door also had a very minor problem. The service guy took the photographs of both the problems I Noticed and Promised me to do it Free of cost along with complementary washing and cleaning of the vehicle to my satisfaction whenever I want! I made him call the GM of workshop and confirmed the same.
Well things settled down immediately, I checked ODO it was clicked to 59 Kms which was within acceptable limits, considering two trips from workshop to showroom and one trip to RTO (Which I am not sure of- If it is Mandatory) Finally I completed the documentation, done the Pooja and took charge of the mini cockpit. All my anger melted down as I turned the key. It was great experience I drove her to home, at round 3 pm and wife could not attend her office in second half as planned. Checked all the possible thing once again, everything was in order and as Expected.
Next thing was to put sun controls films- Reputed shop is next to my door and I know the owners, Put sun control film named Global a new brand from US, Diamond 50, for rear and windows and Safire 70 for front windscreen both have very good heat rejection properties and 3 years warranty Combo cost of 5.5 K. Also installed reverse sensors along with LCD display unit cost me @ 3.2k. Also added additional floor mats, sill plate for all four doors, Dashboard trim - wooden finish which was demanded by home ministry. Finalized seat cover leather color and design and ordered them, had a look at various alloy wheel designs couldn’t finalize the design though was in bit confusion. Will decide soon on that. The next day I got the Number plates fixed dealership people were very polite.
I drove her for around 1300 kms in around 25 days, experience was pretty good par expectation, FE was on little lower side I got @ 17-18 kmpl with fulltime AC on City and Highway mix. Important thing was there was not a single rattling sound inside cabin. Neither any unseal sound from outside the car. AC is extremely good, Beige interiors looks stunning. Everyone else in the family enjoyed the rear seat comfort and they are amazed with it, except me, No one drives in family except me very rare chances for me to get into rear seat.
Well regarding the overall driving experience, engine is butter smooth doesn’t feel like driving a diesel car, I used to drive Maruti 800 and Esteem for last 5 Years. It’s the same 1.3L Quadrajet engine
by Fiat which installed under the hood of Swift, Ritz, Dzire, Manza, In addition to that New Vista enjoys a all new Drivetech4,
5 speed gearbox by Fiat under the belt, which make the drive really pleasant, ABS
enhances the braking, haven’t done any harsh braking though but normal braking effect is good, I believe it is far superior than earlier version of Vista. Blaupukant ICE with Blue & Me
is also very effective, Centrally Mounted instrument cluster feels little odd for few hours of driving once u get used it, it feels normal. To summarize it’s a real Value for money car, what else one can expect in Rs 6 lac car. Let’s hope that TATA Improves it’s after sales service . Done with the first service will write about it soon.
will write more when I drive her more....Thanks.