First Service Update @ KHT Motors on 21st July 2016:
I had booked an appointment through the app.
Left early to office, completed some work and then headed to the dealership.
Reached the dealership at 9.25 am.
Prior to this had enquired to KHT Motors regarding the options available on Engine oil brands.
Read that Petronas engine oil is for diesel vehicles and Castrol for petrol vehicles.
Downside is the engine oil is not available in a sealed can.
They had only barrels.
They pushed aside my engine oil request, and insisted for anti-rust coating for under body. I declined and insisted for engine oil change. Issue reported:
Muck accumulating near petrol inlet area. Rear fog lamp non-functional.
Was in touch with the service GM of KHT.
The vehicle was taken inside and was waiting for a bay.
Finally at 10 am it got a bay assigned.
I was with the vehicle till the engine oil, filter and fuel filter were changed.
Which took time till 11:45 am.
Post that i returned to work and collected vehicle at 4.45 pm. ODO Reading Before Service Disc Calipers from Mando Discs are not ventilated ones. Condition of Engine oil within 1400 kms
They had a strap kind of device to remove oil filter. Air Filter beneath Revotron cover was cleaned and re-fitted Unbranded Engine Oil
The only clean pic post service. It rained heavily in the next hour. Service Breakup: Total - 2322/- Summary:
The only issue reported was not resolved.
This time vehicle cleaning was good, but the dust in the cup holders were there. But i had to rush back to office. Overall the experience was far better than prerana motors.
The SA was informing me on the vehicle status, which was a positive sign.
And he also informed me that the reported issue was not taken care of. As they are expecting some upgrade from Tata. So i was not surprised as the SA informed me in advance. The rear fog lamp has no switch, so until Tata designs one, no solution for this.
The plastic strap large is the one which eliminates the gear lever vibration. I had not reported any gear lever vibration, but they have added this on their own. Some Neagtives:
No flexibility in choosing engine oil brand. Even after insisting for a sealed pack.
I would rate them 8
Thank you milemuncher
for insisting this place for service.