Here is the 12300 km update of the white Tank - T8 manual including Second free Service Review. TUV Facts
- Wheel rotation is recommended at 10000 km. IMO it is better to get it done outside not the service center.
- For T8 Variant you may have to go for 4 wheel's rotation excluding the spare since the spare is not alloy ( I had never noticed this)
- Sedate driving style is best suited for this vehicle , Its high weight and relatively smaller engine make the sedate driving style preferable. As one of the owners posted in Facebook ‘Drive like a volvo’ to get best mileage.
- You can achieve a 23+ mileage if you do a ‘zero accelerator drive’. More details below in the mileage section
- Like any other diesel vehicle, when you start the vehicle for the first time in a day, it is good to let the engine run for a minute in neutral. This will help to improve the life of engine by ensuring proper oil circulation before vehicle starts moving (suggested by Technician in Mahindra service center)
- I have completed four long drives which clocks around 8500 kms. Out of the 12300 kms covered, remaining 3800 kms is city drive. The tank turned out to be a reliable and comfortable vehicle which is also easy on pocket (affordable service and good mileage).
- Second service was done at 10000 KM. Cost was Rs.5250. It turned out to be a bad experience for me from Mahindra service center. I had to visit the place three times to get all the problem rectified with wheel alignment not done properly.
- Average mileage after second service: 14.6 (three passengers, 60% city 40% highway)
- There was humming sound from the front right side of bonnet which was fixed during second service. Information given to me is that it was a software issue.
- After doing wheel rotation and wheel alignment the vehicle was far more smooth and stable. My mother who always used to complain about the bumpy back seat rides was surprised with the ride quality.
- Total cost on fuel for covering 12300 kms is 45120 which is 3.7 rs per KM. For a seven seat-er that is a good figure.
More detailed review follows.... Second service
- Done at 10100
- Cost 5250
- Service center rating: Average( 5/10)
- Regular second free service
- Humming sound from front right side
*There was an additional cost of 1200 for wheel rotation done outside.
My initial interactions and experience with the Sireesh Auto service center was quite satisfactory that's the reason I gave the vehicle to the same service center for second free service. As per the service manual the following tasks were to be done
- Oil replacement (6 ltr)
- Wheel alignment (inspect and do if needed)
- Transmission oil top up and few other smaller things
- In addition to that my Tank was producing a humming noise from the front right side, similar to that which was fixed by resonator replacement, it reappeared at 7500 Kms. I wanted them to fix this as well.
They delivered the vehicle on time as promised. The confusion started when the service engineer told me 2ltr oil top up is done. I showed him the service manual as proof that oil replacement was needed. But he insisted that 2ltr topup is sufficient and it is as recommended by the service schedule software. He also told me that it is done for all TUVs so don’t worry he will take care if any issue happens. I was not satisfied and I mailed to Mahindra customer care asking for clarification with the attached bill. Communication as below
I own a tuv300 t8 - k*0* ** ****. I did the second service two days back at Sireesh Autos,silk board .PFA bill details. As part of service 2ltr engine oil top up was done. In the tuv service manual it is advised to replace oil at 10000 km. So I asked for clarification and the service engineer confirmed that 2ltr top up is sufficient. He even showed me a service schedule software where it showed 2ltr topup.
Why is there a deviation taken from the service manual? I am afraid it will impact engine life and performance.
So please let me know whether oil replacement is needed. If needed please advise the service center to do it.
Response (after three days and a follow up mail) Sir, as per the bill attached to your mail, 6ltrs of oil was replaced as per the schedule. Hence we are closing the issue as discussed with you on call.
In summary It was the service engineer’s ignorance which caused all the confusion. I had asked him three times before sending that mail
Second problem was that the vehicle's ride quality was drastically reduced after the service. I could feel all the uneven roads inside cabin which was not the case before. And the vehicle was wobbling a little. I went back to them with this complaint. So one technician took my TUV for a test drive with me. He told me wheel alignment was to be done. He also found that the vehicle has a left side pull. That is if I keep the steering straight and drive then the vehicle goes towards left side; I guess it is around around 5-10 degree deviation, over a distance of 150 mts in a straight road the vehicle can reach from the rightmost lane to the left most lane of the road. In normal day to day driving you will get used to it and it is difficult to detect. In long drives, it can cause extra strain on your hands, since you have to keep adjusting the steering even in straight road. The technician told me that wheel alignment and wheel rotation need to be done. He also told me that because of the Bangalore of traffic and unavailability of less crowded roads, they don’t generally take vehicle for a detailed test drive to identify such issues. !!! Trust me the Mahindra technicians are far better than their service engineers. They are very friendly as well. This was my third such experience. I was not happy because I had asked the service engineer to do wheel alignment inspection and he told me that it is not required till 20000 kms.
We were back to the service center and then the truth behind not doing wheel alignment was revealed. They did not have technician for wheel alignment and hence they were not doing it. They asked me to get it done outside. I insisted it has to be part of the first service and I don’t want to do it somewhere else. Finally they agreed to do it in their branch at Singhasandra next day. So I had to visit the service center third time to get it fixed. Meanwhile I found that the humming sound was still not gone. The service engineer told me that ECU software is updated and the sound will be gone after 500kms driving.( He was right it disappeared after few days). So that day evening again at the promised time they delivered the vehicle.Service engineer told me that wheel alignment and and wheel rotation is done. Later I found that he was bluffing, because I had marked number 1-5 on my TUV’s tyres to study the wheel rotation process. I found that none of the tyre’s position is changed. !!! There was not much difference in the ride quality and wobbling. Left pulling was reduced. That day I went to refill fuel and checked tyre pressure. I was shocked that the Service center guys had over inflated front left tyre to 41. Probably to avoid the left pull. Try pressure was FL-41, FR-35 BL-35 BR-35. I guess they did a 'Jugad' to fix the issue. I don’t have any proof but that's what I believe. I don’t like fighting and did not want to waste my time again arguing with the same guys. So I went to nearby bridge-stone tyre shop and got the wheel rotation and balancing done. Rs.1200 was the cost which was worthy, the vehicle was smooth after the process. Even better than the initial set up before first service However a lesson was learned, Sireesh auto service center is going to be the last option for upcoming services. Mileage
Normally I am getting city mileage between 12.5 to 13.5
Highway mileage varies from 15 - 18.5 based on driving style.
I tried a ‘zero accelerator drive’ (as I call it) for around 250km and got a mileage of 23+. The zero accelerator drive mode is as follows. Let the vehicle move in default rpm as much as possible, do not use accelerator unless necessary. Even if you use accelerator do gentle pushes. I have driven the vehicle around 250 Kms (in two lane highway with moderate traffic, lot of curves and 80km ghat roads) this way, and based on the DTE meter rough calculation the mileage was around 23. Overall Full tank to Full tank mileage with normal driving in another 230 km was 18. When you drive the vehicle in default rp , speed on 5th gear is 40-50 km (So the zero accelerator drive is not always practical. I was trying it because of curiosity). When the vehicle has to climb a hill, TUV’s ECU software automatically inject more fuel and maintains a speed to 40-50. My advice is to forget the accelerator so that your wallet will be emptied less frequently.
Here is the latest mileage calculated from Full tank to full tank after first service at 12300 Kms (proofs below)
KM - 793.3
Fuel - 53.73 Mileage = 14.76
Passengers - Average 3
Luggage - moderate
Highway drive - 320Kms
City drive - 473 Kms (including a 2hr 4 kms bumper to bumper traffic in outer ring road on 1st June. Can you imaging 2hr to cover 4 kms that vehicle moving very very slow. My DTE meter dropped from 195 to 115 in after 4 KMs)
AC: Eco mode- 650kms, Normal mode: 50 Kms ,no AC:93kms
Driving style - Sedate driving style in city and normal 80-100 speed maintained in highway A small accident
One night a dog jumped in front of the TUV while the vehicle was moving around 60km/hr. It was raining and the road was slippery, So I did not apply sudden brake. The dog had a narrow escape where it hit the left most corner and was thrown out of the road. It caused a small dent on the bumper, and the black panel around the fog light came out. Somebody gave me a quotation of 1500 for fixing the small dent. I am still looking for a cheaper option. Cute Avatar
The tank tried a cute avatar when it was decorated for my cousin’s marriage. Does the TUV look good in this avatar? What do you think.
I am happy that TUV will be part of my family's good memories for ever. Benefit of having the extra two seats
There were three - four occasions when the extra two seats of TUV became handy. I could proudly say, “No worries, two more people can get in”. For short trips, the TUV could accommodate 8 people without much trouble (provided that lean/moderately sized four passengers are seated on the middle row.) Niggles ? Not for the manual version
Many people keep asking me that "do you face any problems/niggle with the TUV?". I have not faced any serious problems yet. In online forums a number of AMT users have raised complaints. I feel sorry for them. But I guess the T8 manual is a stable vehicle. I hope Mahindra will fix the AMT issues soon. Release of the 100 bhp version (Oh God! Did they sell me an under powered Tank?)
Release of the 100 bhp version had made many Tank owners sad. But I feel they should not feel that way. The 100 bhp is achieved at the cost of a reduction in mileage (0.5 km/ltr source: review in youtube). Also a highly tuned turbo and engine can cause more problem in long run compared to the MHawk80 . The price difference is just Rs.8000. I feel Mahindra could have kept the price higher, at least to keep the old owners like me happy. It looks like there are giving the extra 17bhp for free. Overall feedback after 12K
I am very satisfied with the vehicle, its comfort, performance, utility and drive-ability. The Tank is reliable and problem free Vehicle which is easy on pocket. It's huge cabin space and 7 seats will be useful for big families. Mixed experience with the service center; I am in search of more reliable and professional Mahindra service center in Bangalore. Any suggestions are welcome.
I hope this review will help TUV owners and potential buyers. I will come back with more update; probably after third service. Let's keep discussing about the tank. Have a nice day.