I think the service centre seems to have been taking baleno owners for a ride.
Even i had a small accident on my car where a a cycle guy crashed and damaged the front bumper and the entire bumper had to be replaced.
I was a previous owner of i10 and when i compare the quality of the bumper in i10 with baleno, it was much better.
Regarding your other issues, i also faced a similar clutch tightness issue, but now it seems to have sorted after my first service.
I am actually going for a long drive on my Baleno this christmas weekend, hope fully will be able to do a complete review of my car after the first service after that drive.
Originally Posted by j3puvvada
I bought my Balenp Alpha (petrol) high end model last year Dec 1st 2016, It had been one year now.
Would like to share some of my experiences
When I decided to change my car, I have visited Hyundai - i20 , honda -jazz and volkswagon - Ameo and finally decided to wait for 6 months to
get Baleno.We got the car at Kataria , koramangala, Bangalore with all the farewell celebrations they arranged like cake cutting, pic etc.. at
NEXA. I had my old santro drove 100000 kilometers and felt very sad to exchange it but finally had to do because I could not keep 2 cars.
Now my life started with Baleno.
The vehicle is good and plenty of leg space, so very happy but that happinesss not even lasted for 1 day
The first issue got is "clutch release" . The release was never smooth. Visted kataria and Pratham motors 3-4 times.everytime they were behaving as if there
is no issues and after insisting they adjusted something at cable.the issue never resolved. I removed the car mats and was driving for a while.The carpet at driver seat
is torned out because i removed mats. Even after first servicing at Kataria it did not resolve.One day I went Mandovi, Hennur road. The mechanic who drove the car
atleast acknowledge the issue. I was very happy moment During second service , they "greased the return polisher" This is one of the clutch component. It was completely dried.
So they greased it. Then the problem resolved.I asked works manager about this. He replied " sir every vehicle will have such kind of small issues".
Anyways I was happy and put back my car mats and enjoyed few days.
Then started second issue. The vehicle was jumping and moving very hard.Went to Mandovi again after 1 month. They acknowledged the issue and expalined need to change the suspension.
After a week, got approval but all the parts came only after 3 months. finally they replaced. so far so good
for my bad, third problem started. While pressing break it was so hard not even moving inside. I went Mandovi again , They said it is same across all vehicles and explained
me this Baleno has "cable break and clutch" unlike the hydraulic one (which is traditional). So if u keep pressing break continuously, it would not create sufficient vaccum.
So should not press break too much.. They also suggested in traffic, I have to control the vehicle with clutch,accelerator and hand brakes. I never had that skills.
Then I visited Kataria , initially they cleaned and dusted the break pedal.It was not resolved. Next day again I went Kataria and insisted them to resolve. because it is a brake issue.
Then after doing some research, they said it is a software issue (it was a surprise to me). They sent vehicle to Vittal Mallya road.
Thy have updated the software for this particular chasis number.Based of software, it released the vaccum it seems. Not sure what machine intelligence this is. finally resolved.
Fotgot to tell about one more encounter i Had in middle. The vehicle was moving very hard. I filled the nitrosun and tyre pressure was 29 psi.
but still vehicle was moving very hard. This went on for 2 months. Later I realised the tyre pins were loose, The pressure was slightly droping
They have tightened them Now it is ok.
But still there are 3 major issues.
1. The gear shifting is very hard. especially horizontal movement of gear is very very hard.Fully pressing clutch to change the gears have huge impact on my knees.
2. There is a lot of tyres sound comes inside the car.Inside it is very noisy.
3. The vehicle body is so weak, even if cycle hits , it creates a dent.
Not sure how to resolve above. Please suggest.
No need reiterate after all this, I am obviously very unhappy and drove 10000 kms so far but never got good satisfaction of driving this car.I see other cars with jealous looks.