Hello everyone! This is Udit Ranjan from Narnaul, Haryana
Narnaul is a small city about 120 kms from Gurgaon.<
This is my story that how we ended up buying XUV 5OO a vehicle that was nowhere in our list when we began our car shopping HISTORY
BACK TO 2012: We used to had 3 cars 1. TATA INDIGO MANZA (2011) for our personal use and higway trips 2. MARUTI SUZUKI EECO (2010), this was our hospital's car and our workhorse 3. MARUTI SUZUKI ZEN ESTILO(2007), our 2nd workhorse.
Due to ever rising fuel prices it was really a burden to own three cars, so we planned to sell one of them and EECO was selected as it had lowest average
about 8-9 km/lit. Since, my father is a handicap and carries a electric wheelchair of about 120 kgs and eeco being the only car which can accommodate the chair, so we needed an alternate option to carry the chair,due to financial strain we took an alternate option.
We sold the car and bought a small electric wheelchair of about 50 kgs for our traveling purposes and postponed our plans for new car for some time, since our Manza was only 1 year old.
Then started the T.A.S.S problem and car started giving me new problems day by day and but it was warranty period and we also had extended warranty so it was not a problem, then I suddenly came to know that we don't have an extended warranty(post about it later) so now we started having nightmares about those long bills of my car's maintenance, hence it was finally decided that we needed a car. Requirement, budget, and contenders
1. Boot space( for wheelchair)
2. East to maintain
3. Rear seat comfort
5. After sales
Budget was decided about 10 lakhs( OTR)
The cars that we shortlisted
1. Ford Ecosport:
1. We went to ford dealership with the booking amount but they were not ready to give me the test drive, and also the car was not at all specious so dropped the idea
For:Excellent looks, endless features
Against:To small and cramped
Boot is very small(must for me)
Ford service and costs
2. Maruti Suzuki Ertiga
Ertiga was dropped because of its looks(my personal view) and no one in our family was ready for it but still it was our only option we were ready to make compromise.
It was the most practical buy.I almost finalized the car but after taking XUV in consideration it looked very small XUV ENTERS
The person to whom we sold our Manza during negotiation told us about offers going on XUV ( 0 down payment) , mom was also there ( My mom loved Xuv for its look and it was kind of her dream car) vetoed and said that why we are making compromises after spending 10 lakh rupees, she agreed for additional finances and suddenly our budget was raised to 15 lakh rupees.
Next day we took the test drive and were quite impressed with the car. It met all our requirements, At the end XUV was finalized.
The owner Mahindra dealership was my dad's patient, so we really got a nice deal on finance and overall package ( don't remember now) BOOKING AND DELIVERY
We booked Mahindra XUV 5OO W6 DOLPHIN GREY in morning of 19th-August-2013 and got the delivery of car in evening (chat mangni pat biya) Final twist
During my PDI the car refused to start
. Mahindra guys tried a lot but no luck.
I actually don't know what was the issue,but I refused to take delivery of the vehicle.
Finally I ended up buying SILVER color.
Till the date I have completed 21000 kms and I am very satisfied from the car.
The after sales is excellent and the vehicle needs no description.. It has everything gizmos, safety , ride, comfort ,space......you just name anything, +ves of XUV 5OO
1. Space in 2nd row. Its just like a football ground for me
2. Features. You can write a book on them.
3.Drive. buttersmooth, excellent pick up, thanks to 140 horses in bonnet
4. Airconditioning. It chill your bones
Especially the a/c vents in 3rd row. It keeps passengers in 3rd row chilled and also maintain overall temperature of the car.
5. Looks: Man! This is the vest looking car in its segment. I think Mahindra has a time machine, they got their designers from future.
Etc etc...End of thinking capacity Some -ves of car
-2nd row is not sliding(come on mahindra)
-Plastic quality could be much better
-The glove box is small
-No boot after 3rd row is in use
I cannot post the prices as I dont remember them now. The car was purchased almost a year back. Some niggles I faced
1. Famous clutch issue. My clutch went down on in the middle Gurgaon-Delhi expressway. The complete clutch was changed free of cost (Odo:4500)
2. On the same trip ABS
Both the issues were sorted out and till now mu car is completely niggle free.
Mahindra has came a long way from tractors, boleros to Scorpios and Xuvs ( Kudos Mahindra)
Sorry for typing mistakes and errors ( My first review on TAI