Thread Starter
#1
To my fellow TAIgers...
Just wanted to share my experience and alert your guys to beware of what ebay is doing on the back-end.
If you're not satisfied with a product and raised a claim. Do not accept the refund as coupons. If they force you, Just strictly say NO to that. ( It is a recorded conversation over phone. So be strong with your point and say it multiple times. )
If you say OK or YES to that, They will simply close down your claim and never send you the coupon. You cannot open your claim again. They will give you enough excuses to make you crazy.
One of the top standard reply "We have forwarded your issue to our concerned department. You will get a reply shortly "
IMPORTANT:
1. DO NOT BUY product that strictly says "Manufacturers Warranty" without contacting the seller for written confirmation for "What if the product you receive is DOA ( dead on arrival )"
If the seller is genuine. You can expect a reply as "7 days return policy". if not, you are screwed. Which means, If the product you received is in damage condition out of the box. You need to carry it to your nearest service center.
2. BEWARE of duplicate sellers. This means, one seller under different names. This is a official playground strategy on ebay for sellers. They just create numerous id's and surprisingly all of them are power-sellers. Always check their email ID or phone number that is listed on the product description page itself. I found some sellers are stupid enough to use same email ID and phone-number under different ID's
If you're purchasing above 500 - 1000/- rupees. Kindly beware with ebay terms. They will strictly fall off from your side if the product is mentioned as "Manufacturers warranty" And if the seller doesn't give you that " 7 days return policy "
If anyone else got scammed by ebay or had negative experience. Feel free to share.
Let everyone know about this idiotic sellers and worst ebay support.
Dtron.
Just wanted to share my experience and alert your guys to beware of what ebay is doing on the back-end.
If you're not satisfied with a product and raised a claim. Do not accept the refund as coupons. If they force you, Just strictly say NO to that. ( It is a recorded conversation over phone. So be strong with your point and say it multiple times. )
If you say OK or YES to that, They will simply close down your claim and never send you the coupon. You cannot open your claim again. They will give you enough excuses to make you crazy.
One of the top standard reply "We have forwarded your issue to our concerned department. You will get a reply shortly "
IMPORTANT:
1. DO NOT BUY product that strictly says "Manufacturers Warranty" without contacting the seller for written confirmation for "What if the product you receive is DOA ( dead on arrival )"
If the seller is genuine. You can expect a reply as "7 days return policy". if not, you are screwed. Which means, If the product you received is in damage condition out of the box. You need to carry it to your nearest service center.
2. BEWARE of duplicate sellers. This means, one seller under different names. This is a official playground strategy on ebay for sellers. They just create numerous id's and surprisingly all of them are power-sellers. Always check their email ID or phone number that is listed on the product description page itself. I found some sellers are stupid enough to use same email ID and phone-number under different ID's
If you're purchasing above 500 - 1000/- rupees. Kindly beware with ebay terms. They will strictly fall off from your side if the product is mentioned as "Manufacturers warranty" And if the seller doesn't give you that " 7 days return policy "
If anyone else got scammed by ebay or had negative experience. Feel free to share.
Let everyone know about this idiotic sellers and worst ebay support.
Dtron.
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