Urgent Help Required About Claims


Thread Starter #1
Joined
Jan 19, 2011
Messages
565
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Location
Coimbatore/ Chennai
Hello guys,

I have left my car for repairing the dents and get a paint job done.

My insurance is with IFFCO-TOKYO.

I got the claim registered and the surveyor put a bomb into my head that the insurance claim can be done for the freshest incident.

Since my car has scratches in both the sides, i submitted the claim for both sides and he says he can approve only one side. Both sides claim require a FIR report.

I did speak with the body shop incharge but nothing much they could do.

So, i want a clarity on this:

1. Can't i repair/ paint any part that was scratched few months ago in insurance?

2. Does insurance claim for scratches on both sides require a FIR?

3. If the surveyor is not doing a right job, what can i do?

NOTE: Car is already in the service and job is due to be started tomorrow morning. Any advice will be great to proceed.

Please help me with your inputs.
 
Thread Starter #2
Joined
Jan 19, 2011
Messages
565
Likes
14
Location
Coimbatore/ Chennai
Mods: Please close this thread as it did not serve the purpose. Car is already in the service centre and work has been started.
Approval was for right quater panel and rear door.
 

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