Thread Starter
#1
Hi All,
I would need some advise on "Wrong NCB notification sent" to my previous insurance Co.
Story goes : In Nov 2014, I have switched from SBI Insurance Co to Bharti-AxA Co and made it very clear that there are "Previous Claims" with sales team and they were "as usual" more than nice to "nod" their head.
After 10 days, I had filled the application form and handed over the cheque for Rs 10,800/= (includes Zero Dep) for which acknowledgement was provided to me. Everything went on fine until one fine day an noticed was served with "Wrong NCB declaration" and they revised the policy duration (with higher premium).
I have already escalated and conversation is going on for more than 5 months now(They give all ridiculous reason from "we are human, agent made a mistake, closing the case with NCB amount to be paid for reverting to full period").
Question : I would like to close the policy mid-term with no more energy to take "bull ****" in the name of "resolution". Please tell me whether refund will be processed mid of the "Motor" insurance period and what is required from my side. ?
I'm so unsure which insurance Co will be trustworthy and gives a good customer service.
Note: Members be careful with Bharti-AxA and their prefered agent "Customer Care-Corporate Insurance Services"
I would need some advise on "Wrong NCB notification sent" to my previous insurance Co.
Story goes : In Nov 2014, I have switched from SBI Insurance Co to Bharti-AxA Co and made it very clear that there are "Previous Claims" with sales team and they were "as usual" more than nice to "nod" their head.
After 10 days, I had filled the application form and handed over the cheque for Rs 10,800/= (includes Zero Dep) for which acknowledgement was provided to me. Everything went on fine until one fine day an noticed was served with "Wrong NCB declaration" and they revised the policy duration (with higher premium).
I have already escalated and conversation is going on for more than 5 months now(They give all ridiculous reason from "we are human, agent made a mistake, closing the case with NCB amount to be paid for reverting to full period").
Question : I would like to close the policy mid-term with no more energy to take "bull ****" in the name of "resolution". Please tell me whether refund will be processed mid of the "Motor" insurance period and what is required from my side. ?
I'm so unsure which insurance Co will be trustworthy and gives a good customer service.
Note: Members be careful with Bharti-AxA and their prefered agent "Customer Care-Corporate Insurance Services"
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