Originally Posted by Indian
Nice info GM88!, You make me feel good now. That was one of the decider for me. I know we can not expect Maruti service costs but if its in par with others I think thats very good. Hope Ford's 'localization' would bring down the costs and a better customer satisfaction. Word of the mouth is very important and it can hit any company good or bad. Generally people have the habit of posting or taking bad only when something wrong happens not when one is happy with the going! Thanks for the valuable feedback
In fact to be honest, in today's scenario every manufacturer is ripping off in the name of service charges. Those were older days when Maruti servicing was cheap or for that matter Tata's was also considered low.
My younger cousin got his Swift Vdi 2010 serviced recently(40000kms) and the service cost was 8.4k without any repairs included in that. My uncle has a Tata Manza diesel 2010 done 70000kms. His last service costed 13.5k. I dont know what all was included but these bills do look astonishingly high considering they come from Maruti and Tata stable(common perception of low maintenance).
Another cousin's Punto diesel 2011 make,one year completion service costed 8k in Dec 2012. These are all cars which i have some knowledge about as these are all within the family.
I drive a VW Polo Tdi myself which is yet to go for its 1st service and i'm sure my bill would be somewhere close to 9-10k for that,but considering its on an interval of 1 year/15000kms it comes down same to others having at an interval of every 6months and charging 4-5k per service.
Its been astonishingly low service costs for the Ford for us. They have done some remarkable improvement in that department. If they are able to do the same for Ecosport, i'm sure the word of mouth from the initial customers will do a world of good for Ecosport as well as Ford's image in India.