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#1
Something interesting.
Pathanamthitta District consumer Redressal forum has ordered Honda dealership to provide the spare wheel of same quality w.r.t other 4 wheels (alloy wheels to be specific with this case)
Couldn't understand why the dealer is troubled here? Isn't it the vehicle spec from OE? So the case should have to filed against the OE (Honda here) right?
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Pathanamthitta District consumer Redressal forum has ordered Honda dealership to provide the spare wheel of same quality w.r.t other 4 wheels (alloy wheels to be specific with this case)
Couldn't understand why the dealer is troubled here? Isn't it the vehicle spec from OE? So the case should have to filed against the OE (Honda here) right?
PATHANAMTHITTA: Pathanamthitta District consumer Redressal forum has ordered that four wheeler dealers giving spare wheel of a different quality to its customers is not a legal.
The forum’s significant order came in response to a complaint filed by an NRI P E Lalachan against Honda car distributor Kottayam Vishan Honda. When the four wheels of the car was made of alloy, the spare wheel given to him was allegedly a steel one. The complainant had questioned this dealing of the company.
The court observed that giving spare “steel” wheels for a car that cost more than 11 lakh rupees could not be justified. The company is obliged to give five wheels of same quality to the consumer and no dealer has the right to act against this standard.
The forum chaired by Advocate Jacob Stefen and comprised K P Padmasree and Shela Jacob ordered the dealer to give a spare wheel to Lalachan that matched with the quality of the other four wheels of the car sold to him. The dealer was also asked to pay Rs 10000 compensation and Rs 1000 as court expense to Lalachan.
The forum’s significant order came in response to a complaint filed by an NRI P E Lalachan against Honda car distributor Kottayam Vishan Honda. When the four wheels of the car was made of alloy, the spare wheel given to him was allegedly a steel one. The complainant had questioned this dealing of the company.
The court observed that giving spare “steel” wheels for a car that cost more than 11 lakh rupees could not be justified. The company is obliged to give five wheels of same quality to the consumer and no dealer has the right to act against this standard.
The forum chaired by Advocate Jacob Stefen and comprised K P Padmasree and Shela Jacob ordered the dealer to give a spare wheel to Lalachan that matched with the quality of the other four wheels of the car sold to him. The dealer was also asked to pay Rs 10000 compensation and Rs 1000 as court expense to Lalachan.