If skoda is that bad then how are they still managing to sell cars here? its a mixed kind of opinion in the skoda forum. On a scale of 10 how is current skoda A. S. S. and their road side assistance response to customers. Their sales and SA are spot on and are indeed generous as i am currently in negotiation with sagar skoda here for Rapid 1.5TDI CR elegance which will be next family car. But still need a indepth review of customers and their experience presently at skoda.
Siri, They are surviving because they don't want to go away from a lucrative market like India and now that VW has taken it over so the sustainability in India is not that big a issue for Skoda. The car that dented their image badly was the Skoda Laura. Believe me all the major mishaps that I have known have occurred in the Laura model. So, the best solution they decided was to discontinue it.
Skoda Fabia: When a market like India has the majority of population buying hatch backs which are VFM and reliable at the same time then why would one spend on a hatch which belongs to a brand known for unreliability. So, The best thing they did was, they discontinued Fabia. This car failed in India simply because of Skoda's brand image here.
Now they are left with a limited portfolio, i.e Octavia (Which was their flagship car for India right from day 1 and helped Skoda establish here.), Skoda Superb, Rapid and Yeti. So, they know their limitations and hence try to convince the prospective buyer with out of the way generosity.
For Rapid I would say, till now it has been the safest bet for Skoda because that was the car which came after Skoda Auto merged with VW. The Rapid shares its platform with VW Vento and many parts are shared between both.
Moreover, There will be less number of buyers for Skoda in the 18-20+ Lakh price band so they give major attention only to Rapid. Up till now, I haven't come across anything horrifying with regards to Rapid so I guess it is OK and would be less expensive to maintain than its siblings.
As for ASC, Skoda has to do a lot of homework before anyone can think of rating it.
Regards
Akash