Coverage: Mercedes Benz Inaugurates ‘Centre of Excellence’


Thread Starter #1
Joined
Jan 21, 2013
Messages
258
Likes
313
Location
Mumbai
Mercedes-Benz-Center-of-Excellence-2.jpg

Mercedes Benz has inaugurated ‘Centre of Excellence’ at their headquarters in Pune for a set of exclusive customers. The Automotive India was invited for the ceremony.

Mercedes Benz centre of excellence offers the following facilities:

> The customer can take full guided tour of plant to witness the making of three pointed star.

> The customer can test drive his dream machine on a private test track built within the campus.

> Luxurious atmosphere with latest accessories on showcase as well as audio visual display built into wall panels.

> Off-roaders can also unleash passion with adrenaline pumping experience by driving Merc SUVs on off-road test track.

> There is a helipad to welcome exclusive customers who want to fly-in and fly-out to directly purchase their dream car.

> The range of cars on showcase inside the center include: SLS AMG, SLK55 AMG, E-63 AMG, G63 AMG, SLK and CLS-Class.

> Prospective customers can customize their car using iConfigurator and digitally experience the feel and look of paint, upholstery etc.

> Furthermore, one can even decide the leather, color of the stitches and pedals too of their new car according to own personal taste.

Matthias Luhrs said:
We are delighted to inaugurate the 'Centre of Excellence' in India. This is one of a kind experience for our customers will ensure that they live our complete brand experience and are able to personalize our specialty cars to suit their tastes and preferences.
Eberhard Kern said:
Our customers love to experience our brand closely and personalize it with their style. At Mercedes-Benz we are driven by passion and it has been our untiring endeavour to create newer benchmarks in modern luxury for our customers. Our efforts towards creating customer fascination and addressing increasing customer differentiation for the brand has resulted in the creation of industries several best practices and infrastructure, one of which is ‘Centre of Excellence’. It is designed to provide a unique and immense luxury experience of the Mercedes-Benz dream cars portfolio to our esteemed customers who value our brand promise – The Best or Nothing.

2013 has been the ‘Year of Offensive’ for Mercedes-Benz India and we are pleased with the numerous fascinating experiences we have created for our customers this year. Our product offensive, network spread, financial programmes and after-sales offerings have created excitement for our customers and also added immense value. The increased customer confidence and traction amidst difficult market challenges, reiterates the fact that we continue to remain a fundamentally strong brand which is trusted and valued by customers and brand enthusiasts across markets.
 
Joined
Oct 8, 2011
Messages
1,558
Likes
457
Location
Bangalore
This is great move by Mercedes. Always felt Indian luxury car buyers were ignored in comparison to foreign counterparts.
This should sweeten the buying experience ,Mercedes is know to charge for everything from silly mud flaps to carpets, atleast they are offering a good experience now in comparison by opening a dedicated center.

Before this Audi was well know to offer road & race track experience invites to there prospective customers but Mercedes seems to take the cake now by letting you tour the plant [cheers]
 
Thread Starter #8
Joined
Jan 21, 2013
Messages
258
Likes
313
Location
Mumbai
@Raja : Thanks a lot for the complements. Its my first coverage hope have been able to provide all the information correctly.
 
Joined
Feb 28, 2012
Messages
7,026
Likes
2,847
Location
Mumbai
@Raja : Thanks a lot for the complements. Its my first coverage hope have been able to provide all the information correctly.
Actually we need to thank you , for the effort you took by going all the way from Mumbai to Pune all by your own to do a voluntary work for the forum .

So we members can get to see and read the wonderful coverage all because of you .

Hope to see many of such coverage of events from you it was thoroughly professional and upto the standards of TAI.

Keep the good work [clap]
 
Thread Starter #12
Joined
Jan 21, 2013
Messages
258
Likes
313
Location
Mumbai
@cruiser: Thanks a lot for the compliment bro.

@amit: All thanks to the automotive India. Here in the forum we do get the opportunity to go to these events and cover it.
 
Joined
Feb 8, 2011
Messages
3,863
Likes
1,169
Location
Chennai
Superb Sandy. Thanks for sharing this with us.

Got couple of questions for you

  • You got the pictures of the plant tour (hope they might have not allowed you, anyhow am asking this
  • How was your experience in the plant while seeing the process
  • Have you tried you hands on wheels (as you mentioned in the first post that customers can test drive the vehicle) and how was the experience

Hope to meet you soon in another plant tour like this. Pls go thru http://www.theautomotiveindia.com/f...5769-shall-we-plan-plant-tour.html#post353867
 
Thread Starter #15
Joined
Jan 21, 2013
Messages
258
Likes
313
Location
Mumbai
@ sethumurugan: Thanks a lot Sethumurugan sir for the appreciation .

Now about the Plant tour and pictures, unfortunately none of us who were at the function got the tour of the plant nor could they see the making of the star. Only the News channel and tv show people were the only ones who got an aerial view of the plant from the chopper . This is exclusively for customers who purchase these Exotic & Executive cars from the plant and who want to customize it and see the making of how their car.

This Coverage was for the Inauguration of the 'Centre Of Excellence' which is for personal customization of these exclusive cars according to their own taste. The facility also allows customers to try their hands on the Off-Roading and the other cars of their dreams on the private test tracks within the facility. Now these tracks and options are specially for the exclusive customers hence none of us were allowed within the plants test track or the Manufacturing plant.

Yes but we were given the opportunity to sit inside the following cars and have a feel of it from within. Just the feel not a drive.

- SLS AMG
- SLK 55 AMG
- CLS 350
- G 63 AMG
- A Class


Hoping to meet you soon in the Plant Tour if it takes place.
 

Top Bottom