Originally Posted by ssroadie
I have a Sony LCD tv (4 years old) and a Samsung LED tv (1.5 years old). Couple of months back, shadows starting appearing on top 40 % area of the Samsung tv. I was not keen on buying Samsung LED in the first place but was told that Samsung manufactures panels for Sony and so there should be no problem in the product.
On browsing internet, i came to know that this is a quite common problem in Samsung LED tv's. I bought it for around 65 k and now am being asked to replace the whole panel after paying 25k. Warranty on replacement panel is 3 months
However Sony has been working fine. I did notice that colors in Sony are much better.
Questions - Does anyone else have faced similar problems with Samsung TV and any suggestions on what to do. I dont want to spend 25k on replacement which comes with 3 months warranty, rather would sell this tv at junk yard.
On the other side, are there any similar stories for Sony ?
Ssroadie, complain to samsung care, They may pay you the amount based on defect. I think you need not pay them. They will take back the panel.
We have samsung LED Tv 46", in its third year. Touch wood.... No issues faced.
I hope you had stabilizer for the TV.
Hope you know the maintenance tips of these tv's as we'll.
One should often change channels, so that pixels don't accommodate in one location.
Keep on energy saving mode, if possible with less contrast.
When viewing HD you can use standard mode, with better contrast.
And when viewing SD channels you can use movie mode with less contrast.
Changing the channels for a moment avoids the dead pixels in one particular location.
Is there a frequent power disruption at your place?
As sudden surge in power can lead to problems.