| | Re: Ford's Extended Warranty: A Beautiful SCAM!!!
From a very legal standpoint, warranty is only applicable to a potential manufacturing defect which results in failure during normal operation. If you cannot prove that the fault happened due to manufacturing defect, it is very hard to get replacement under warranty, extended or not. Most times, we would be forced to agree with the service staff on the manufacturer.
One other way is to get an independent automobile engineer's report for the fault by getting a survey done. That way, even if you approach consumer forum (for really expensive replacements, this may be the only option to legally force them to honour the warranty), you at least have documentary evidence to back your claim.
Last edited by harishankar; 27th February 2017 at 09:00 PM.