Thread Starter
#1
Update on my agony and torture with nissan
nobody should ever buy from this company.
We got yesterday a shocking call from nissan dealer[lakshmi nissan] saying that the third key procured from chennai also is not programmable.hence it will take another 5 to 6 days. Another major bomb he through it will cost me 1.3 lakhs for getting the new key and programming done, since they are not able rectify the issues they are having. Customer has to shell down the money for inefficiency of the nissan. Hence if you loose key for nissan car be ready to shell down 1.3 lakhs and be prepared to be without car for atleast 3 weeks. What a great company nissan. Hats off to you.
Then seeing the uploads on the media nissan woke up and its social media workers started calling us. They are asking what is the issue. They don't even verify with their dealer what is the issue. We may have called nissan around 70 times directly and still they have no mention about complaint and neither they responded. Now since the issue came into light in the media they are trying to contact us.
Earlier upload:
Don't buy nissan vehichles.
Worst service. They are reckless and irresponsible.
Never ever buy nissan vehicles !!!!
We lost our nissan micra key by our driver. Then our agony started. Car became totally dead. We called nissan emergency services and they gave us towing number. We called the towing person. Mind you nissan does not contact the towing person. We have to arrange from our side. Towing fellow says car has to be brought to the main road and then he will take the car. We call the emergency nissan, they conveniently tell call local dealer. Local dealer will send his person at his convenience to unlock the steering. Hence we cannot call towing person, since he will not able to take car to service center. The process started morning at 9 am and then ultimately car was brought on to the main road from our apartment complex at evening 6.30 pm. We had to do approximately 50 phone calls and waste whole day. Nissan emergency does not coordinate anything. Now another bomb was thrown by the nissan dealer. They have to order keys from chennai and it will take 6 days. Another bomb the two keys will cost you around rs. 22,000/= [its not typying error mind you, its twenty two thousand rupees] and wait for 1 week. We had to shell down to the towing fellow rs. 3000/=. So if you loose a key, nissan will make around rs. 22,000 from just keys. That's nissan. After 1 week they sent a key from chennai and that too which is not working. Hence they had to redo the process and we lost another 5 days. Our problem started on october 31st and still today we have not received our car, just because our driver lost a key. Its sheer torture which we are going through. These companies like nissan behave differantly in other countries and their behaviour is entirely differant in india. They know that consumer rules and rights are not taken care off. They can do anything with customers and fleece as much as possible. Fleece and as much as possible make money from spare parts in coercion with their dealers. But nissan crossed all limits
nobody should ever buy from this company.
We got yesterday a shocking call from nissan dealer[lakshmi nissan] saying that the third key procured from chennai also is not programmable.hence it will take another 5 to 6 days. Another major bomb he through it will cost me 1.3 lakhs for getting the new key and programming done, since they are not able rectify the issues they are having. Customer has to shell down the money for inefficiency of the nissan. Hence if you loose key for nissan car be ready to shell down 1.3 lakhs and be prepared to be without car for atleast 3 weeks. What a great company nissan. Hats off to you.
Then seeing the uploads on the media nissan woke up and its social media workers started calling us. They are asking what is the issue. They don't even verify with their dealer what is the issue. We may have called nissan around 70 times directly and still they have no mention about complaint and neither they responded. Now since the issue came into light in the media they are trying to contact us.
Earlier upload:
Don't buy nissan vehichles.
Worst service. They are reckless and irresponsible.
Never ever buy nissan vehicles !!!!
We lost our nissan micra key by our driver. Then our agony started. Car became totally dead. We called nissan emergency services and they gave us towing number. We called the towing person. Mind you nissan does not contact the towing person. We have to arrange from our side. Towing fellow says car has to be brought to the main road and then he will take the car. We call the emergency nissan, they conveniently tell call local dealer. Local dealer will send his person at his convenience to unlock the steering. Hence we cannot call towing person, since he will not able to take car to service center. The process started morning at 9 am and then ultimately car was brought on to the main road from our apartment complex at evening 6.30 pm. We had to do approximately 50 phone calls and waste whole day. Nissan emergency does not coordinate anything. Now another bomb was thrown by the nissan dealer. They have to order keys from chennai and it will take 6 days. Another bomb the two keys will cost you around rs. 22,000/= [its not typying error mind you, its twenty two thousand rupees] and wait for 1 week. We had to shell down to the towing fellow rs. 3000/=. So if you loose a key, nissan will make around rs. 22,000 from just keys. That's nissan. After 1 week they sent a key from chennai and that too which is not working. Hence they had to redo the process and we lost another 5 days. Our problem started on october 31st and still today we have not received our car, just because our driver lost a key. Its sheer torture which we are going through. These companies like nissan behave differantly in other countries and their behaviour is entirely differant in india. They know that consumer rules and rights are not taken care off. They can do anything with customers and fleece as much as possible. Fleece and as much as possible make money from spare parts in coercion with their dealers. But nissan crossed all limits
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![[lol]](https://www.theautomotiveindia.com/forums/images/smilies/Laugh.gif "Laugh [lol]")
![[frustration]](https://www.theautomotiveindia.com/forums/images/smilies/Frustration.gif "Frustration [frustration]")
. This was the major reason I backed off from choosing Micra over Xcent!! The deal was sweet and the car was ok, but it was the attitude and incidents like this, making people go far away from these kinda guys.
But Why!!! Can you throw some light on this???
![[cry]](https://www.theautomotiveindia.com/forums/images/smilies/Cry.gif "Cry [cry]")
