Thread Starter
#1
The Experience-I was travelling from Nagercoil to trivandrum last week,before entering trivandrum I realized the brakes on my safari was making a squeaking sound,though braking ability remained the same as before,still i went to Mohandas motors just to make sure things were fine.
Their diagnosis-The liner had faded had to be replaced,since the routine service was almost around the corner I asked them to do that as well and they promised me to deliver the car within 3 days.
What went wrong-I was free for a week so i gave the car for servicing in trivandrum though i live in kollam some 60 km away from the site of the workshop.
On the third day i rang them up and the cold response was that the liner is not available and it would take two more days to get the car ready.2 days later the response was the same ,this time my patience snapped and i said i would contact the company if they are not ready with the car within the next 48 hours
Finally they called and i went to the workshop located in the suburbs of trivandrum(peroorkada) a place riddled with insanely narrow roads and notorious for it's traffic jams.
I checked the car they had replaced the liner and the servicing was not done.They took exactly a week to change the break liners.The car was having greasy fingerprints all over the body and had a shabby look with the side glasses also having these prints
VERDICT(based on this experience)-Truly over crowded,unprofessional (typical of other TASS ),located in suburbs(not really a big problem)i believe kulathunkal motors has terminated tata dealership (correct me if i am wrong) so if this is the only option for people in trivandrum i think getting their tatas serviced would be a cumbersome and unpleasant experience.
Their diagnosis-The liner had faded had to be replaced,since the routine service was almost around the corner I asked them to do that as well and they promised me to deliver the car within 3 days.
What went wrong-I was free for a week so i gave the car for servicing in trivandrum though i live in kollam some 60 km away from the site of the workshop.
On the third day i rang them up and the cold response was that the liner is not available and it would take two more days to get the car ready.2 days later the response was the same ,this time my patience snapped and i said i would contact the company if they are not ready with the car within the next 48 hours
Finally they called and i went to the workshop located in the suburbs of trivandrum(peroorkada) a place riddled with insanely narrow roads and notorious for it's traffic jams.
I checked the car they had replaced the liner and the servicing was not done.They took exactly a week to change the break liners.The car was having greasy fingerprints all over the body and had a shabby look with the side glasses also having these prints
VERDICT(based on this experience)-Truly over crowded,unprofessional (typical of other TASS ),located in suburbs(not really a big problem)i believe kulathunkal motors has terminated tata dealership (correct me if i am wrong) so if this is the only option for people in trivandrum i think getting their tatas serviced would be a cumbersome and unpleasant experience.