Originally Posted by TSIVipul
If everything is under control then these guys are the only ones I have seen who easily go out of their way just to take care of their customer and that's what makes their service the 'Q' service.
The same happened in my case. It was time to do 25000km service, and Nippon Toyota is having a centralized scheduling system for Periodic Service. I was on vacation and my schedule was very tight, and no time that matches with their schedule. I requested and conveyed my inconvenience, these guys arranged a time slot according to my convenience. I appreciate their efforts.
My vehicle was having a rear seat noise. I reported this problem, and they could not trace it out. This time I mentioned to the service advisor, he spent some time with me trying to understand the origin of the noise. His curiosity paid off, he found the issue and fixed the problem. I am happy on his investigation.
I have Wagon-R and Maruthi ASS
. I feel Toyota people are more professional.
Found the following image. It works.