@Moderators: If you feel this as an irrelevant topic then please remove this or move to some other relevant thread.
When we decided to exchange our 11 year old Maruti 800 Std (2002 edition) the first car make which came into our mind was Maruti Suzuki as we have a Maruti car with us for a pretty long time + my Dad was not ready for any other cars :( . So we decided to go to various dealers around Thiruvananthapuram and enquire about various cars in the market.
It was on this Wednesday we went to the Indus Motors, Neyyatinkara for an exchange enquiry. For the exchange inspection of our old car, the sales executive fixed a meeting on Friday afternoon. As per the plan I decided to take a half day off today. Befote taking the half day off I made a call to the sales executive to confirm this meeting. He confirmed the meeting and told me that he will call me back within some time to fix the exact time of our meeting. This happend at 12:10 PM today. As he confirmed I decided to take half day off and came home and waited for his call. Waited waited and waited
At 6:13 PM I got a call from him saying that he was in a meeting, which was fixed this morning, so that we could not meet today
. OMG this meeting was planned two days back. I even called him before taking half day off. Wasn't he aware of his other meeting earlier. Can't he send some one else?? Is he the only one sales executive with Maruti??
At the end I had not only wasted some precious hours at work, but also a half day off. I should have done lots more with this half day off.
Is this a rare incident or some body else here had came across such incidents. If so what should I do now? Shall I write to Maruti or Indus saying that some one from your team has wasted my time and because of that I lost the belief in you. Please advise. If they are behaving like this while sales what will be there after service performance