Originally Posted by Bicar
yes, you are right. A lot of people are suggesting me to stay away from fiat.
Please explain the line in bold. I feel you are not satisfied with hyundai ASS
but still I want to know things from a user rather than being judgemental
ok many times i have had good experience from them. (90% of the visits) since i take 3 cars to the same hyundai service center.
some of the bad experience.
*took them 2-3 hours to change 2 mudflaps on my i10. they opened the job sheet and nobody was bothered to go and check the store room after so many requests. went home and the receptionist called me after an hour that job sheet is opened and we have arranged the parts. went back and got them fixed.
* bad experience last month only. gave the car to them for some part. i specifically told them i want the thermostat. after 4 hours i called them up only to know that part isn't available and it will take time. moreover the service adviser quoted 10 times the price of the item.
thermostat was around 250 rupees (i already had ordered the part from 99 rpm but there was some delay ) and he quoted around 2800 rupees.
so for 4 hour work if the part was readily available they took more than 48 hours to deliver the car.
full store here Verna Fluidic Coolant \ Radiator Leakage Problem !
besides this have given them the cars many times and they did a good work and i didn't have to go there for the same fault.
i guess just like hyundai if parts aren't available it will take time. be it maruti or vw or fiat or even an audi.
the reason many members are saying to stay from fiat is because of the brand image. i just mentioned tata bolt to an uncle and he just said don't ever buy a tata. i wasn't even talking about buying.
anyways , you have to drive the car , they don't. i seriously hate the guys who judge a person for his decisions. they should just give advice that's it.
any car you buy will give you trouble in the future. so don't think much and make a decision.
if you buy a punto and you face service issue you won't regret that much since you were told before ( i'm not saying that you will face any issue ) but if you buy any other car which is not your first preference and a major issue crops up , you will just think why didn;t i buy the punto.