I booked a VW Vento 1.6 Petrol Highline on 21 Dec 2013 under the Fully Loaded offer. After the final negotiations, I was offered to be provided with a fresh car manufactured after Oct 2013 and was asked to complete the payments in Dec itself. Due to some personal reason I had planned to take the Car Delivery only in the month of Feb 2014.
However, today, I have received the AMC Booklet 1.5 for Loan Account NO 20131044502 from VW Finance; which bears the Chassis No WVWF13607DT068588 and Engine No. CLS094936.
When I searched further on decoding the Chassis Number; I understand that the fourth character “F” stand for the month of June and the fifth and the sixth characters resemble the year which is “13”. This means that though I was entitled and conveyed to be getting the latest car of 2013 for the booking done in Dec 2013; I am still being offered a car manufactured in June 2013.
I am supposed to be taking the delivery of the car in first week of February 2014 for a VW car which was manufactured almost 7 months back L
The Dealer still maintains that a fresh car is being delivered to be me as VW delivered the June 2013 car to the Dealer only in the month of Oct 2013.
All settlements are now done and it seems that the car is already assigned and allotted in my name.
I would really like to hear from you on what are my options and how to take this further