Will post some more pics with TAI
Now comes the story behind the quick delivery.
Past week, My father went to KUN Honda show room near our home in ashok nagar(for chennai guys).
A Girl attended and my father asked for the waiting period for Activa. Now comes the twist. The girl said 5-6 months. I would better put this as a convo. :)
Father: Can you please let me know how long will it take for an Activa?
Girl: Sir, it will take at least 5-6 months.
Father: Huh!! 5 months for a scooter!!! Why so long??
Girl: Sir, Activa is very popular and the demand is huge.
Father: I have been hearing this for a long time. I have a severe back pain and i badly need one as soon as possible.
Girl: Sorry sir!!! We can't help.
Father: How can you say that??? Do we have to wait 5 months for a scooter?? You people very well know that demand is very high. Then why no action has been taken!!! Still people have to wait or what?? If that is the case, I'll head over to SUZUKI to get access(2nd option). They give it in 7 days.
Girl: I understand your concern sir. I'll see what we can do from our side to make it soon. Please book for now!! (Her face showed some
Father: Sorry!! This is not a concrete answer. All i need is a scooter for which i can wait not more than a month. Please tell me if you can give it in a month. Else I can move to SUZUKI right now. Also, I will never encourage such a long waiting periods.
Girl: Wait sir!! I'll talk to the manager and let you know. (face has completely changed now)
After 10 mins, Manager called us. Here goes the convo. Father again explained his difficulties to manager.
Manager: Sir, I under stand your situation. But, 1 month is too less for us to get you one.
Father: Hmm... Then I will leave. No use is talking anymore. I cant simply wait for 5 months. There are loads of options outside. I can get an access in a week.
Manager: Sir, The access is not having much demand. So they give it in a week. For us, all the production lines are busy. (Now manager's face ..)
Father: This is not at all a reason. You all very well know that demand is more and take no action on that??? As dealers you should force company to take some necessary step. Simply you should not keep on increasing the waiting period. 5 months is really horrible. I can't stand anymore. I never worry about the demand. Access serves very well for my needs. So, I'll head over to Suzuki now.
Father at last also added that he will not recommend Honda at all anymore to anybody. He also said manager that loosing one customer is equal to loosing 7 more new customers!!!
Manager face turned awkward.
The same day we went to SUZUKI and booked access and went back home.
The very next day, we got a call from Honda. The same manager spoke.
He said he raised a special order for us. The scooter should be available in 3 days.
There comes the surprise. The manager also added that if we pay full amount, he can proceed further.
My father rushed there and handed over the Cheque. He also asked manager one thing.
Father: So, if we pay full amount, we'll get the scooter in a week is it??
After three days we got the delivery. When we were about to leave, my father went to manager and asked few things.
Father: You said that demand was high. How come you are able to make it in 3 days??
Father: Are you people simply creating the hype???
This is what i understand from the above sceanrio
If we go and make some sound, you get it in a week. Also, paying 5K and booking is useless. Sales persons in showrooms are just to push the dates.
So, If you want to get Activa soon, have full money in your hand and just fight!!!